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Listen to Your Customers: Why You Need to Embrace Customer Complaints

Cision

Even free versions may be enough for small businesses. You need to find public, online references to your company and your products or services. Most mentions of your business in discussion boards and forums will show up in Google, but it may take a while. Intermediate: Dedicated Customer Service and Reviews Software.

Software 328
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5 Recommended Reputation Management Tools

Landis PR

The more advanced reputation management tools help you positively present your brand, manage SEO and engage your audiences, including marketing/sales, review management and customer care. SEMRush is a powerful SEO tool and continuously adds more functionality to help you manage your website and SEM.

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What Are the Various HubSpot Hubs and Which Do I Need?

PR 20/20

The platform is now a comprehensive suite of tools and services to help businesses with their marketing, sales, customer service, and operations. It’s ultimately designed to enable businesses to attract, engage, and delight customers throughout their buyer's journey. More on CMS Hub below. ?

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40+ Blogs Marketers Should Be Following

PR 20/20

Beyond content, CMI does break it down into other areas, like SEO, social, and measurement. Search Engine Journal ( @SEJournal ): Covers SEO and search engines, plus content marketing, social media, paid search and entrepreneurial advice. Check out (and follow) Moz’s list, Most Influential SEO via Wefollow , for more.

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Influencer Relations For B2B Brands

ImPRessions - Crenshaw Communications

Business partners. A software targeted to small businesses may look at other service providers for SMBs – those that offer accounting, networking or loans, for example. White papers, simple bylined articles, or guest blog posts are very effective and SEO-worthy ways to collaborate with influencers.

B2B 136
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Ecommerce for Social Media 2024: Ultimate Guide

Burrelles Fresh Ideas

What are the Top Social Media Trends in 2024 In this digitally-driven business landscape, where businesses are quick to embrace new tools, it’s no surprise that 77% of businesses harness social media to engage with customers. Dominance of TikTok SEO.

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Why You Need to Embrace Customer Complaints – Listen to Your Customers

Beyond PR

Even free versions may be enough for small businesses. You need to find public, online references to your company and your products or services. Most mentions of your business in discussion boards and forums will show up in Google, but it may take a while. Intermediate: Dedicated Customer Service and Reviews Software.