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The Importance of Social Media in Crisis Management

Prohibition

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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Top 5 NewsWhip features you may not know about

NewsWhip

Perfect for : Comms professionals, brand managers, and anyone who needs to stay on top of hot topics and industry trends. Perfect for : Journalists, media analysts and social media managers needing to identify rapidly trending stories. Ideal for daily briefings and quick situational awareness. Read more about it here.

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Reactive PR Opportunities in Brand Mentions

ImPRessions - Crenshaw Communications

Most often, reactive PR is associated with “newsjacking,” where a brand may seize on a trending news story through social posts or expert commentary in the media. When Stewart retired as host, Arby’s even tweeted him a job application and made a hilarious farewell viral video. Tide deflects a dirty situation. .

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Santa’s Sleighing the PR Game in Festive Partnership to Transform Old St. Nick’s Image [parody]

Burrelles Fresh Ideas

In a world dominated by social media and viral trends, Santa Claus realized he needed a PR facelift, and he needed it fast! Apparently, the kids were more into tech-savvy, trend-setting figures (hello, Iron Man) than a stocky gentleman with a penchant for chimney diving. The results were surprising. With a hearty “Ho, ho, ho!”

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7 Occasions When PR And Marketing Must Work Together

ImPRessions - Crenshaw Communications

PR, on the other hand, with its ties to reputation and crisis management, is thought to play a more defensive role, designed to protect the corporate brand. Marketing teams have regular access to information like analytics, leads, conversions, and sales trends.

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How Not To Get Cancelled: A PR View

ImPRessions - Crenshaw Communications

Someone who worked for pizza company DiGiorno noticed #WhyIStayed trending on Twitter and smelled an opportunity. But the joke infuriated many TikTok users, including our very own Chris Harihar, whose tweet went viral. To its credit, the social media manager for Duolingo posted a heartfelt apology.

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Top five PR Disasters of 2022 so far

Prohibition

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis. No one cared. million.

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