Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

PR in High Definition

FEBRUARY 23, 2021

It could be something as simple as a video leaking of your CEO or Senior Director saying something in private that goes against the company vision or values. Here are three tips to help with weathering the storm: Take time to train. Here are three tips to help with weathering the storm: Take time to train.

Crisis 71

Crisis Communications Reputation Training 71

Critical Mention

JANUARY 3, 2019

I would do so via a live satellite feed, providing insights, and sharing my experiences at international conferences from London to Shanghai. So, my relationship with the media started changing based on what I was focusing on, the ‘what actually happens,’ in the field of international business. Most of this happened in the U.S.

Interviews 105

Interviews Ethics Government Internal 105

Shift Communications

JULY 19, 2017

Thanks to Google Trends , we know interest in the term “shark attack” is set to increase drastically as searches for “shark week” do: According to The Florida Museum of Natural History’s International Shark Attack File, 2016 saw 84 unprovoked shark attacks, which is on par with the average 82 incidents a year. Media training.

Case Study 118

Case Study Crisis Management Crisis Study 118

Prohibition

JANUARY 14, 2022

Team roles and responsibilities need to be clear if your crisis communication plan is going to work. Your team members should all understand what they’re supposed to do in a crisis and how they can help each other. Will you hold an external or internal press conference? 7. Train, simulate and prepare.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Q: What is the most important thing credit union executives can do right now, so the COVID-19 crisis is not “wasted”? Expose them.

Crisis 78

Crisis Financial Banking Crisis Management 78

Mindful Marketing

FEBRUARY 15, 2017

Canva and ViewedIt allow you to easily create images and videos for free, and there are a plethora of media contact databases to allow you to find the right journalist covering the relevant topics that you can comment on or be a resource for. Crisis communications? Freelancers are readily available and can be a great first step.

Agency 50

Agency Crisis Communications Measurement Analytics 50

Sword and the Script

APRIL 7, 2020

Signal AI is using the Coronavirus to train its artificial intelligence (AI) to understand the “first-ever ‘disease topic’” according to a press release. The content you create internally remains a bedrock in establishing credibility.” The company uses AI to power its media monitoring technology.

Technology 119

Technology System Tools Government 119

Waxing UnLyrical

MAY 17, 2018

When the time came to watch the video, our coordinator appeared—no makeup, sweats, not as put-together as she would have required of herself for a broadcast beyond a small and trusted group. I had the opportunity to participate in a training by The Communication Center once through my role as a Shot at Life Champion leader.

Exercises 82

Exercises Interviews Groups Video 82

Waxing UnLyrical

MARCH 15, 2018

Even easier, is providing links to the corporate website, crisis response tools like Blink OnDemand Crisis PR with messaging and proof points, YouTube videos and blogs that can then be embedded in employee posts.

Employee 70

Employee Crisis Corporate Social Media 70

Waxing UnLyrical

JULY 12, 2018

CommunicationsMatch offers communications & PR agency search tools and agency search resources that help companies find, shortlist, and engage communications, digital marketing and branding agencies, consultants and freelancers by industry and communications expertise, location and size.

Brand 74

Brand Branding Banking Financial 74

The Stalwart Blog

OCTOBER 3, 2019

A lot of lawyers, I mean we’re trained professionally… You know, in a law school exam… The way a law school exam works for those of you who are not lawyers is, you get this fact situation. Where does the idea of a communications plan fit into your governance in crisis? It is, that is our job.

Government 74

Government Crisis Video Interviews 74

Prohibition

MAY 15, 2020

And then being told you can’t claim the care package and outfit because you’re unable to be on the video call.’ It also came to light that there had been multiple internal emails circulating where executives ‘mocked their regulator and joked about safety’. pic.twitter.com/NAuoISgaGq.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

And then being told you can’t claim the care package and outfit because you’re unable to be on the video call.’ It also came to light that there had been multiple internal emails circulating where executives ‘mocked their regulator and joked about safety’. pic.twitter.com/NAuoISgaGq.

Crisis 62

Crisis Government Social Media Reputation 62

Sword and the Script

DECEMBER 26, 2023

To enhance empathy and connection with their teams and clients, organizations will foster employee brand ambassadors, highlight origin stories, show behind-the-scenes videos, and encourage user-generated content. Clear and present AI “A renewed focus on and commitment to internal communications.

Writing 200

Writing Communications Marketing B2B 200

Solo PR Pro

OCTOBER 18, 2022

Here's how the Public Relations Society of America defines public relations : “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.”. That’s one reason why we provide services such as graphic design, data visualization and video.

Media Relations 97

Media Relations Media Social Media Internal 97

Stuart Bruce

FEBRUARY 11, 2016

It arrives in a cardboard sleeve (that confusingly looks like it’s part of the kit) and takes less than a minute to assemble (and another three minutes to find and watch the video telling you how to do it!) Even in crisis communications, or maybe even especially in crisis communications, VR could be useful.

Publicity 60

Publicity How To Crisis Communications Crisis 60

Presspage

MARCH 10, 2021

At that point, Miami International airport (third busiest in the US for international passengers) was preoccupied providing travelers, affected families, employees, and partners with information about disrupted operations, including multiple canceled flights. This video is not from Miami International Airport.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Presspage

MARCH 10, 2021

At that point, Miami International airport (third busiest in the US for international passengers) was preoccupied providing travelers, affected families, employees, and partners with information about disrupted operations, including multiple canceled flights. This video is not from Miami International Airport.

Crisis Communications 78

Crisis Communications Examples Crisis Communications 78

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. People like Trushar Barot who sources and verifies user generated content.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

Waxing UnLyrical

FEBRUARY 3, 2012

Kind of like watching a train wreck, isn’t it? Had Komen posted this when its board voted to do this, as the New York Times reported , at least they would have had their own point of view on record before they had to resort – late – to the video response from Nancy Brinker. Or, I should say, mismanaged.

Policies 111

Policies Nonprofit Crisis Communications Financial 111

MaccaPR

NOVEMBER 4, 2014

What’s more, that Twitter profile image is integrated visually with her “Nothing Stops Serena” video (now at 1.3 million views on YouTube), which shows her training for a match, propelled by the music in her Beats by Dre headphones. Both Bose and Beats by Dre use music-infused YouTube videos to reinforce their brand positioning.

YouTube 118

YouTube Brand Branding Crisis 118