Doctor Spin

FEBRUARY 14, 2024

Some organisations have Communications Departments for their public relations needs and some have Marketing Departments for their promotional needs. In this blog post, let’s look at the differences between public relations and marketing. It also involves crisis communication to mitigate damage to the company’s reputation.

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Publicity Marketing eBook Public Affairs 52

Doctor Spin

FEBRUARY 22, 2024

Because in a democracy, public opinion will ultimately shape public policy. Learn more: Lobbying Internal Communications (IC) “Strengthening internal communication through various methods, including face-to-face communication, can improve employee engagement and build trust between management and employees.”

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Publicity Public Affairs Journalism Corporate 52

5W PR

DECEMBER 18, 2018

Crisis communications, on its surface, is easy to comprehend and understand – when something bad happens, respond accordingly. However, crisis (as it is simply referred to in PR) much like the industries it serves, is constantly evolving to effectively and efficiently respond in times of need.

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Crisis Company Crisis Communications Crisis Management 68

Cision

DECEMBER 4, 2017

GitLab, a startup with $25 million in funding, got into a major PR embarrassment when one of its employees accidentally deleted client data from the primary database server. They even published a blog post explaining what happened to the developer responsible for the crisis who became popular as “team-member-1” on social media.

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Crisis Brand Branding How To 271

Sword and the Script

OCTOBER 25, 2022

Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. We are in a constant state of alert, waiting to see if it’s ok to run our campaigns or manage the latest work/US/world crisis.”. Crisis/DEI/CSR have become more front and center.”.

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Communications Crisis Internal International 126

Landis PR

MAY 15, 2023

Note: This is a reposted blog by our Public Relations Global Network Partner, Michelle Lyng – Novitas Communications. For the original blog, please visit here. Look at your employee policies, hiring practices, CSR, and more. How will this impact employees? Employees are a critical stakeholder, too.

Company 52

Company Employee Leadership Policies 52

ImPRessions - Crenshaw Communications

MAY 15, 2018

Facebook’s first instinct was to claim it was a victim of Cambridge Analytica’s mistake and to deflect with a series of privacy policy changes. Tesla didn’t issue a statement about the accident until four days later, with a blog post titled “What We Know About Last Week’s Accident.”

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Crisis Privacy Airlines Facebook 136

5W PR

JUNE 6, 2017

If the crisis is something like your airline employees dragging someone out of his seat and off the flight because of a company policy. That is bad, but issuing an apology and making a change in policy may be enough to fix most of the damage. Refocus some of the efforts from the company and employees.

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Crisis Publicity Policies Airlines 76

Prohibition

JANUARY 14, 2022

What is a PR Crisis Plan? Your employees and stakeholders could be made to look incompetent or immoral. Trying to control a crisis is almost impossible. For example, an employee leaks damaging information about your company. ? A major crisis. 11 Steps to Effectively Managing a PR Crisis.

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Crisis How To Crisis Management Crisis Communications 62

Doctor Spin

MARCH 19, 2023

It is the art of communicating with stakeholders, such as customers, employees, investors, media, and the public, to build and maintain a good relationship. By being proactive, PR professionals can also identify potential issues or risks and develop a crisis communication plan to mitigate any negative impact.

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Measurement Communications Wikipedia Social Media 52

MaccaPR

FEBRUARY 19, 2018

No matter what the intention, recognize that every rude Tweet or callous Facebook post from a misguided employee or manager is now as public as a news release fired out globally. CRISIS LESSON #2: ESTABLISH CLEAR SOCIAL MEDIA GUIDELINES AT EVERY LEVEL OF YOUR COMPANY. A final lesson for our MaccaPR blog readers?

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Instagram Crisis Local Privacy 98

PR in High Definition

FEBRUARY 17, 2017

Meanwhile, other brands have found it to be more lucrative to go on the offensive and publicly speak against or for Trump’s policies. Will taking a side alienate a significant proportion of your customers, employees or stakeholders?

Strategy 72

Strategy Brand Branding Employee 72

PR Conversations

JULY 5, 2017

In my experience, employees from Communications department spend their lives performing the following functions: 1. He/she is behind organization’s press releases, feature articles, blog posts, success stories, official statements and speeches. From social media management to crisis communications, content is king.

Infographics 63

Infographics Corporate Policies Reputation 63

MaccaPR

AUGUST 8, 2018

Perhaps the most revealing quote from the 37 former and current Papa John’s employees interviewed by Forbes was: “Papa John’s has effectively been a public company operated like it is privately owned.” So Papa John’s legally gagged its employees, in a company-wide effort to muzzle criticism. #4

Crisis 63

Crisis Marketing Training Employee 63

David PR Group

AUGUST 17, 2017

They let her know that they weren’t going to be bullied and that her treatment of not only Delta employees, but the airline’s other customers, was inappropriate. Delta left me unceremoniously stranded in New York City back in April — but that was a topic of a prior blog post. you can always reach out to me. –John.

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Airlines Reputation Customer Service Social Media 54