Melissa Agnes
MARCH 18, 2014
As part of my contribution to the Agnes + Day team I have the opportunity to share with you developments around the world relating to protecting the privacy of all people when they either voluntarily or out of necessity, like purchasing an airline ticket, provide their personal and private information via digital platforms.
Sword and the Script
MAY 5, 2015
For a mere eighty-eight additional dollars, the airline was kind enough to reassign us in a row together. The airlines are counting on it, indeed, I’d contend airlines, including Delta, prey on such emotions to separate a few more dollars from the consumer wallet. Other Airlines Prey on Parent Emotions Too.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ImPRessions - Crenshaw Communications
MAY 22, 2017
A successful narrative doesn’t have to be about a Bezos or a Branson, but it does usually need to involve people – customer testimonials, community impact, employee motivation. In fact, employees can be both a rich source of stories and a powerful channel through which to tell them.
Reputation Us
MAY 12, 2020
My recent crisis experiences include the 1992 riots in Los Angeles, when I was working at an NPR station in Southern California, and the 9-11 attacks in 2001, when I was representing the airline industry with public relations firm Webber Shandwick. Show gratitude toward those stories to set a positive tone.
Shift Communications
JANUARY 22, 2018
We’ve broken trust with our stakeholder audiences – investors, customers, employees – by saying or doing the wrong thing. Many financial crises, such as incorrect reporting of financial results, stem from failures of intent. The Covey Trust Matrix. The Trust Matrix demonstrates what constitutes trust.
Sword and the Script
APRIL 15, 2017
See these related posts: Crisis Comms: No one More Reliable than an Employee. They hired an actor to play the role of a fictitious airline CEO apologizing for a network glitch canceling 140 flights. As for the airlines, flying, once a glamorous mode of travel, has devolved into a miserable experience from start to finish.
Sword and the Script
MARCH 8, 2016
Financial services: $120,000. PR an Employee Market. I am a little surprised that technology and financial services segments didn’t rank higher in median salary by market segment. For example, executive recruiters are actively contacting employees at increasing rates.”. Industrial and manufacturing: $135,000.
Expert insights. Personalized for you.
256 
Let's personalize your content