Customer Service, Financial, Internal and Twitter

LinkedIn Social Selling for MDRT Financial Services and Insurance Pros

wiredPRworks

JUNE 8, 2016

I'm excited to present LinkedIn social selling marketing strategies for financial services and insurance pros at MDRT's annual conference in Vancouver!! My ties to the life insurance and financial services industry run deep – going back to being a national sales trainer for a life insurance company.

Insurance

Insurance Insurance Financial LinkedIn

M&A: The Top Reasons Why One Company Acquires Another [PR Tech Sum]

Sword and the Script

MARCH 2, 2021

Over the course of my career, I’ve lived through two acquisitions, contributed to internal and external comms for several more, and at different organizations, and even did a divestiture. Twitter handle. Twitter bio. Muck Rack is a comprehensive all-in-one tool – and it puts customer service front and center.

Company

Company Tools Technology Software

The Most Interesting PR Tech Announcements in 2019 [PR Tech Sum]

Sword and the Script

DECEMBER 3, 2019

The company was rather muted in this earning announcement, stating it would “not be holding a conference call to review third quarter 2019 financial results.” Surveys of reporters show they all favor Twitter by a very wide margin. d) How Twitter Effectively Leverages Social Media for Earnings via Q4 Inc. Net income landed at $2.4

Data

Data Enterprise Survey Instagram

How to Prepare a PR Crisis Plan

Prohibition

JANUARY 14, 2022

Your customers could make their displeasure known on your Facebook page and Twitter feed. For example, a customer gets angry about an error in billing or service and posts a complaint on Facebook or Twitter. ? An intermediate crisis. What if someone made an offensive statement on Facebook, Twitter or Instagram?

Crisis

Crisis How To Crisis Management Crisis Communications

Future of PR: 2020 edition

Stephen Waddington

DECEMBER 30, 2019

I appreciate your comments by email, Facebook and Twitter. The report provides an international perspective on the challenges facing the PR business. A study called the Velvet Ghetto commissioned by the International Association of Business Communicators (IABC) first called out the gender pay gap in the PR profession in 1986.

Government

Government Education Print Ethics

Why You Should Hire a Crisis Communications Agency?

Prohibition

JANUARY 24, 2022

As a public relations agency specialising in crisis communication, Prohibition PR provides clients with custom-made strategies and tactics to get their organisations out of hairy situations. This has several advantages which may eclipse all other forms of internal crisis management solutions. Book a free consultation with us today!

Crisis Communications

Crisis Communications Crisis Agency Communications

What Is Crisis Management And Why Its Important?

Prohibition

JANUARY 7, 2022

Customer incident: If you have experienced an incident where one of your customers was injured by one of your products or services, this could be considered a crisis for your business. Customers and employees alike may be killed or stranded by floodwaters, hurricane winds, or earthquakes. Financial crisis.

Crisis Management

Crisis Management Crisis Reputation Financial

11 ways Social Listening will Transform your Communications Strategy & Performance

Onclusive

JUNE 1, 2023

When a journalist writes a negative article, internal stakeholders may jump to conclusions about the impact that will have on your brand. With a robust social listening tool, you can create compelling reports in minutes that will speak volumes to senior internal stakeholders. So, they must be monitored and analysed closely.

Strategy

Strategy Communications Reputation Measurement

#19: Building a framework for reputation management

NewsWhip

JUNE 10, 2021

And the reality and what we always train our internal teams on is to understand, and I’m sure this resonates for a lot of your audience, there’s no action we can take these days as companies that can go unnoticed by the media. It comes down to every customer service interaction. That is a risk. Chris: Yeah.

Reputation

Reputation Crisis Management Crisis Enterprise

Hopes, Dreams and Sage Advice: 40+ Marketing and PR predictions for 2023

Sword and the Script

DECEMBER 20, 2022

Internal comms takes center comms stage in hybrid work. With the new dynamics of hybrid work established worldwide, Public Relations – as a professional who builds and consolidates relationships – becomes an even more strategic professional regarding the internal audience. Relentless focus on the customer .

Marketing

Marketing Content Marketing Data Social Media

The State of Social Media in 2017

Stuart Bruce

JULY 23, 2017

The second problem with ROI is in many cases I see the marketing team isn’t actually calculating the ROI because they don’t know actually understand what that specific financial term means. No matter how good the customer service team is it would be ridiculous to expect them to handle social media for internal communications.

Social Media

Social Media Media Customer Service Corporate

Five Ways Social Media Makes your Planning Process More Strategic

PRSay

JUNE 26, 2016

Of course, using social media data along with web analytics, customer service, and sales and marketing data helps to paint a much clearer picture of your customers and how they feel about your business. who are driving critical conversations, news stories and content related to important issues.

Social Media

Social Media Media Infographics Community

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

OCTOBER 30, 2014

I won’t be predicting that Whisper is the next Twitter or Snapchat is the next Facebook. It’s 86% for Twitter, 98% for Instagram or 100% for Snapchat. We can understand how Facebook and Twitter conversations can represent different parts of the community. Advertising can’t do that. I see three main drivers.

Crisis Communications

Crisis Communications Transportation Conference Social Media

Top 50 PR, Marketing & Social Media Podcasters to Follow

Cision

MAY 21, 2015

So, if you’re looking to get a daily dose of valuable info from the experts or get inspiration for starting a podcast of your own, here’s our top 50, ranked in order of Twitter followers: 1) Gary Vaynerchuk. The #AskGaryVeeShow. Want to get on the show? to rock your social media and content marketing. 13) Mike Stelzner.

Social Media

Social Media Marketing Pinterest Media

Public Relations Today

LinkedIn Social Selling for MDRT Financial Services and Insurance Pros

M&A: The Top Reasons Why One Company Acquires Another [PR Tech Sum]

Trending Sources

The Most Interesting PR Tech Announcements in 2019 [PR Tech Sum]

How to Prepare a PR Crisis Plan

Future of PR: 2020 edition

Why You Should Hire a Crisis Communications Agency?

What Is Crisis Management And Why Its Important?

11 ways Social Listening will Transform your Communications Strategy & Performance

#19: Building a framework for reputation management

Hopes, Dreams and Sage Advice: 40+ Marketing and PR predictions for 2023

The State of Social Media in 2017

Five Ways Social Media Makes your Planning Process More Strategic

Future of PR and social media for International Air Transport Association crisis communications conference

Top 50 PR, Marketing & Social Media Podcasters to Follow

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