Cision

SEPTEMBER 19, 2016

Recent updates to Facebook Messenger and Twitter DMs have renewed interest in social chat for customer communication, yet this is a medium that has been productive for communications professionals for quite some time. Facebook Messenger. It turns out that it was a shrewd move on Facebook’s part.

Skype 120

Skype Facebook Customer Service Google 120

Waxing UnLyrical

MAY 8, 2015

The quality is usually far better than Skype, and the prices can’t be beat. They also have really good customer service. Twitter Facebook Google+ LinkedIn Mother’s Day Gift Ideas: #thoughtfulgifting. I’ve started using Rebtel recently for VoIP-based phone calls, and it’s terrific!

Skype 40

Skype Customer Service Travel Leadership 40

Waxing UnLyrical

SEPTEMBER 28, 2010

Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. It took us a few tries before we could find a time that worked for both of us, but we finally got down to chatting on Skype. Completely. pts Settings.

Social Media 61

Social Media Media Crisis Energy 61

Stephen Waddington

FEBRUARY 24, 2019

Zencastr is a cloud based alternative that provides a Skype-like service for recording interviews. Check out the engagement rates for Facebook, Instagram and Twitter for different markets in this benchmarking report from Rival IQ. The exception are public service information and customer service. ??

Skype 61

Skype Facebook Sports Interviews 61

Waxing UnLyrical

JUNE 22, 2011

I did, however, take a photo of it – still in the box – with my iPhone, and post it to my Facebook Page. And not just on Facebook, but on Twitter too, if I shared the news there. When customer service is less than great. Now, I’ve never heard great things about Apple’s customer service.

Customer Service 65

Customer Service Skype Nonprofit Privacy 65

Waxing UnLyrical

APRIL 10, 2013

They also have really good customer service. So with Newsle, you can send a congratulatory note, post to their Facebook wall, etc., And Post Planner is my go-to for scheduling to Facebook (and yes, of course there’s real-time activity too, but it’s great to be able to schedule some content). Voice and video.

Tools 105

Tools Skype Google LinkedIn 105