Cision

SEPTEMBER 19, 2016

Recent updates to Facebook Messenger and Twitter DMs have renewed interest in social chat for customer communication, yet this is a medium that has been productive for communications professionals for quite some time. Let’s look at some of the prominent social platforms’ chat features. Facebook Messenger.

Skype 120

Skype Facebook Customer Service Google 120

Waxing UnLyrical

SEPTEMBER 28, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. Completely. Here’s the interview.

Social Media 61

Social Media Media Crisis Energy 61

Stephen Waddington

FEBRUARY 24, 2019

Zencastr is a cloud based alternative that provides a Skype-like service for recording interviews. Game over for organic social media More evidence that it's over for organic social media. Algorithms have all but killed word of mouth on social media platforms. It’s a brutal read.

Skype 61

Skype Facebook Sports Interviews 61

Waxing UnLyrical

JUNE 22, 2011

I did, however, take a photo of it – still in the box – with my iPhone, and post it to my Facebook Page. And not just on Facebook, but on Twitter too, if I shared the news there. When customer service is less than great. Now, I’ve never heard great things about Apple’s customer service.

Customer Service 65

Customer Service Skype Nonprofit Privacy 65

Waxing UnLyrical

APRIL 10, 2013

They also have really good customer service. So with Newsle, you can send a congratulatory note, post to their Facebook wall, etc., Content curation & social media management. Twitter Facebook Google+ LinkedIn 20 Tools to Grow Your Business, Efficiency and Productivity. Time tracking and invoicing.

Tools 105

Tools Skype Google LinkedIn 105