Communications Conversations

MARCH 29, 2019

So, I asked a few key local leaders for up-and-coming social media or communications superstars they admire. I put a few guidelines on this–these folks had to be non-manager/non-director level. But, who are the next LeeAnns, Sarahs and Allisons? I thought I’d ask my network for help! They had to be younger than 30.

Social Media 128

Social Media Agriculture Marketing Media 128

Waxing UnLyrical

DECEMBER 14, 2016

You could be connected to exactly who you are trying to reach through your employees, whether they are customers, partners or potential employees. You could connect your customer service team with customers, your sales team with prospects and bring your entire workforce closer to who they are serving via employee advocacy.

Employee 40

Employee Measurement Social Media Product Launch 40

Prohibition

FEBRUARY 1, 2024

Virtual assistants also offer a cost-effective solution to larger businesses who are handling a high volume of inquiries, allowing them to effectively scale their customer service operations efficiently and a lower overall service cost by reducing reliance on human agents.

Social Media 62

Social Media Trends Media Guidelines 62

Waxing UnLyrical

SEPTEMBER 28, 2010

Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. Our crisis communications plan consist of pre-event, event, and post-event reporting guidelines and information.

Social Media 61

Social Media Media Crisis Energy 61

MaccaPR

OCTOBER 14, 2015

Last year, he used LinkedIn to admit Target’s faults and shocked the LinkedIn community with his candor. First and foremost, follow the ‘ write-for-web ’ guidelines as you would for a traditional blog post. Top topics included hiring , customer service and professional development tips. Use images every chance you get.

LinkedIn 48

LinkedIn Content Marketing Marketing Engineering 48

Prohibition

JANUARY 7, 2022

Most companies develop crisis communication plans that deal with several possible crisis situations. A crisis plan also include guidelines on how employees should respond at different stages of a crisis. Email, social media, and other forms of communication can all be used to reach your target audience.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

Prohibition

DECEMBER 17, 2021

It is for this reason that a crisis communication plan must include guidelines for how your organisation, brand or product will interact with media/press during an event. This response to a crisis is the stage at which an organisation responds to public outcry and tries to gain favour back from the community.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Buzzstream

FEBRUARY 9, 2024

Survey and data studies are typically part of the digital PR strategy, which Google said they liked as a white hat link building tactic in a now-famous (at least in the digital PR community) Tweet from John Mueller of Google. I’m happy to help write a custom post, embed code, or any high-res graphics if you need them.

Google 71

Google Infographics Pitching Resources 71

Waxing UnLyrical

MARCH 9, 2016

It wasn’t easy, because well over 100 photos had been posted, and I occasionally got a notification that a friend had reported my account as a violation of community guidelines. I checked my email, and Elliott from Customer Service at Instagram had messaged me back telling me to give the email address tied to the account.

Instagram 40

Instagram Privacy Guidelines Social Media 40

Waxing UnLyrical

MARCH 9, 2016

It wasn’t easy, because well over 100 photos had been posted, and I occasionally got a notification that a friend had reported my account as a violation of community guidelines. I checked my email, and Elliott from Customer Service at Instagram had messaged me back telling me to give the email address tied to the account.

Instagram 32

Instagram Privacy Guidelines Social Media 32

PRSay

MAY 18, 2016

In June, we saw AMEC upgrade its 5-year-old measurement guidelines to Barcelona Principles 2.0. Stacey Miller is the senior manager, communications at Cision. Consistently mentioned in “top people to follow” and “up and coming pros” lists, Oracle named Stacey a finalist for its Community Manager of the Year Award in 2012.

Data 106

Data Meeting Measurement Guidelines 106