Melissa Agnes

OCTOBER 19, 2014

With this responsibility comes the need for effective, credible and authoritative crisis leadership. With this responsibility comes the need for effective, credible and authoritative crisis leadership.

Crisis 248

Crisis Government Crisis Communications Crisis Management 248

Sword and the Script

AUGUST 20, 2019

SHRM would have been a dream client because leadership is innovating across its products, events, member experience and communications, so it is a thrill to be in-house. 4) On the in-house side, there are clearly areas of overlap between HR and corporate communications – internal comms comes to mind.

Employee 88

Employee Internal International Training 88

Maxim Behar

DECEMBER 20, 2022

Thank you so much for all your positive energy, leadership, and goodwill. Our industry continues to suffer from a lack of visible leadership. We know each other for almost 15 years now, have done numerous projects together within the International PR Organization ICCO, have met several times in Austria and in Bulgaria.

Energy 52

Energy Groups Internal International 52

Sword and the Script

APRIL 15, 2017

Most business leaders would probably prefer to settle an apology than having it spin into a giant, embarrassing and international fiasco. Corp Comm Frets Leadership in Crisis Comms, says Study. They hired an actor to play the role of a fictitious airline CEO apologizing for a network glitch canceling 140 flights. The findings?

Corporate 79

Corporate Airlines How To Crisis 79

ImPRessions - Crenshaw Communications

MARCH 31, 2017

In B2B PR, a strong point of view on an industry problem, a compelling vision for the future, or a prediction can be winning thought leadership ideas, with the right packaging. There’s a very smart exercise to be done when floating an idea internally. Do work backward. Do know that you don’t always need a Big Idea.

Airlines 120

Airlines Exercises Fashion Print 120

Sword and the Script

AUGUST 22, 2017

What do you think is the role of internal communications in this polarizing environment? . That starts with the messages and actions of prominent, visible, respected leaders and cascades through the organizations via internal communications. 5) You seem to do a lot of international work. Who do we need to engage to get started?

Internal 70

Internal International Interviews Trends 70

Stephen Waddington

MAY 16, 2019

Day to day I work closely with the Senior Leadership Team and Directors on a range of projects. There are 300 people working for the airport and more than 3,000 people on the site working for airlines and retailers,” she said. Danielle emphasised the need to be able to manage multiple stakeholders.

Marketing 60

Marketing Newspapers Public Affairs Airlines 60

Melissa Agnes

OCTOBER 19, 2014

With this responsibility comes the need for effective, credible and authoritative crisis leadership. As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic.

Crisis 100

Crisis Crisis Management Government Crisis Communications 100

Solo PR Pro

MAY 21, 2019

Leadercast Live is a one-day leadership event held in Atlanta, Georgia and simulcast to host sites around the world. Culture building is a requirement of leadership. One size leadership does not fit all. There is no room for “My Way or the Highway” leadership. Leadership is a journey from execution to empowerment.

Leadership 55

Leadership Employee Airlines Construction 55

Prohibition

DECEMBER 9, 2021

Has your management or leadership team had to get involved? Some companies such as airlines, telecoms and media publishers are risking long-term damage as shown in recent cases when the public have called for boycotts, or sponsors have backed out of deals. Are you receiving a lot of journalists asking questions?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Mark My Words

APRIL 14, 2017

The mother of all has been the United Airlines fiasco which saw a passenger “re-accommodated” in a “de-planed situation” after he refused to be “auto-volunteered” off an overbooked flight. Few who have flown with the cost-cutting airline would dispute this. Cometh the PR crisis, cometh the troll. The buck stops with the boss.

Corporate 60

Corporate Airlines Leadership Chemicals 60

Stuart Bruce

OCTOBER 30, 2014

But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. Earlier this week Anne Gregory, president of the Global Alliance of international PR associations, tweeted about her abhorrence of the term corporate journalism.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

ImPRessions - Crenshaw Communications

AUGUST 9, 2017

Other brands, like United Airlines, have worked to repair a loss of trust. Encourage internal authenticity first. What we want to stress is the importance of starting internally. Companies like Yum! Brands keep finding ways to do well by doing good. A well-designed PR campaign can play a role here.

Brand 160

Brand Branding Film Internal 160