Community Corporate Customer Service Retail 
5W PR
JUNE 15, 2020
It’s infinitely better to stand up and admit where things went wrong, either personally or corporately. Depending on the severity of the PR crisis, it could take some significant action to woo customers and fans back into the proverbial trust circle. That doesn’t mean pandering. Or it could be some or all of these.
Waxing UnLyrical
DECEMBER 20, 2012
They are a service business. One that could have a vibrant Facebook community, if they could just get to that point. Have a product, service, business that will make it more natural for people to find you as they are conducting searches. How To Grow Your Facebook Community is a post from: Waxing UnLyrical.
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ImPRessions - Crenshaw Communications
SEPTEMBER 15, 2016
Promoting marketing automation software to corporate executives is very different from marketing luxury shoes or helping a whole-grain snack bar reach health-conscious women, for example. The most compelling consumer PR programs leverage corporate culture, community commitment, and overall business practices.
Waxing UnLyrical
MAY 8, 2013
And in doing so, I experienced two very different attitudes to customer service, and technology, all in the same day. Her voice said, “Sure,” but then she proceeded to make me feel as uncomfortable as I’ve ever felt in a retail outlet. Image by Emiichann (Own work) [Public domain], via Wikimedia Commons.
Cision
OCTOBER 16, 2017
So, what I tell a lot of communicators that I talked with in the market is just ask them what’s important rather than try to sell them on a set of metrics before you even kind of got that initial buy-in. As an example. Or, if it’s in B2B, “How might some of these initiatives help drive a demand generation program?”
PR Conversations
APRIL 8, 2015
The focus seems very Mr Selfridge *, which isn’t surprising as its author Lew Hahn, was president of the National Retail Dry Goods Association. The focus of Hahn’s chapter is on stores as retailers, reflecting a narrower focus of ‘customers and prospects’ than we take today. Customer services.
PR Conversations
APRIL 8, 2015
The focus seems very Mr Selfridge *, which isn’t surprising as its author Lew Hahn, was president of the National Retail Dry Goods Association. The focus of Hahn’s chapter is on stores as retailers, reflecting a narrower focus of ‘customers and prospects’ than we take today. Customer services.
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