ImPRessions - Crenshaw Communications

AUGUST 22, 2018

Good PR and great customer service have never been more intertwined. The best way to understand a company’s reputation — and its values — is to look at its response to customer reviews and complaints. A business can spend millions on brand reputation and community service.

Customer Service 136

Customer Service Insurance Insurance Banking 136

Reputation Us

DECEMBER 5, 2018

SACRAMENTO, CA, – The Western Bankers Association (WBA) today announced the availability of a new member benefit, the Incident Response Program (IRP) designed to help member banks prepare for and mitigate against cyber incidents. More information about the Incident Response Program is available here.

Banking 60

Banking Insurance Insurance Policies 60

ImPRessions - Crenshaw Communications

JANUARY 19, 2017

Good customer service and good public relations have never been more aligned. One of the quickest ways to understand an organization’s reputation is to look at its response to a consumer complaint. Uber’s rating system goes a long way toward ensuring a good experience for customers, but it has drawbacks.

Customer Service 120

Customer Service Publicity Insurance Insurance 120

Prohibition

AUGUST 4, 2021

Your reputation is the most critical aspect of your business. That means online business reputation management isn’t an optional extra anymore—it’s essential. A single mistake online could ruin your brand’s reputation and cost you a lot of business; why take the chance? What is online reputation management?

Reputation 62

Reputation Company Engineering Banking 62

Reputation Us

MARCH 31, 2021

The IRP is designed to help member banks prepare for and mitigate against recent cyber incidents. The risk of major cyberattacks on banks is on the rise. Preparing for and protecting against cyber incidents continues to be a top priority for bank executives and board directors,” said Steve Andrews, president and CEO of the WBA. “We

Insurance 78

Insurance Insurance Banking Crisis Communications 78

Cision

MARCH 13, 2017

While there are many online challenges faced by business today, content marketing, digital marketing, SEO and social media are all trying to achieve a single purpose – increase brand reputation and improve awareness about the company. Bank on Social for SEO & PR.

SEO 229

SEO Social Media Tools Google 229

Reputation Us

AUGUST 18, 2016

USAA is a bank but operates much like a credit union with its more selective group of customers – military members and their families. Look at how many listings they have on the first page of the Temkin Ratings – a company whose sole job is to assess customer trust and service. So where does this leave us?

Apparel 60

Apparel Strategy Customer Service Financial 60