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Why automated sentiment analysis is broken and how to fix it

Shift Communications

One of the most difficult challenges reporting and analytics face in public relations measurement is sentiment analysis. Machines attempt textual analysis of sentiment all the time; more often than not, it goes horribly wrong. Suppose you saw this on Facebook: “OMG my dad *ing HATES XYZ. How does it go wrong?

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How to Use Analytics to Build Your 2015 Marketing Plan

Shift Communications

However, all of this data processing may not necessarily lead to any insights or any strategic changes; in many cases, we’ll be publishing massive quantities of shelfware that will go unseen. How do you make all of that analysis effort and time worthwhile? The third spike is from our Facebook Page Cost Calculator.

Analytics 155
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SHIFT Archives: The Best of Q1 2015

Shift Communications

Our top posts from the first quarter of 2015 focused on Facebook and SHIFT updates. Let’s take a look: The Facebook Paradox, Part 2: No Free Lunch. We’ve talked a lot in the past year about Facebook, from the evolution of its advertising offering to the almost complete destruction of organic reach for brand pages. Why Texas?

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20 PR and Marketing Predictions for 2022

Sword and the Script

Professionals across the globe share analysis and perhaps, aspiration, in offering up PR and marketing predictions for 2022. To put it another way, predictions are equal parts analysis and aspiration. Data-driven PR. One of the big headlines for 2022 is that a data-driven approach to PR will be a must.

Marketing 214
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The Citizen Analyst Manifesto, Part 2: Curious

Shift Communications

See a meme on Facebook or a viral article? You question it, and want to see the data. You want to download the data and do your own analysis. You crave subtlety and nuance, a desire to see the big picture as well as the data itself. Your nature drives you to investigate, to dig, to understand the real story.

Data 60
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The Citizen Analyst Manifesto, Part 2: Curious

Shift Communications

See a meme on Facebook or a viral article? You question it, and want to see the data. You want to download the data and do your own analysis. You crave subtlety and nuance, a desire to see the big picture as well as the data itself. Your nature drives you to investigate, to dig, to understand the real story.

Data 60
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Shark Week Case Study: A Lesson in Crisis Management, Pt. 2

Shift Communications

is great with phone interviews, he may not be as collected on TV, Facebook Live or other broadcast channels. bring in his PR team to practice recorded interviews. The platform scours social media, news sites and forums for mentions of these words, which can be exported for further analysis. Another data source G.W.’s