Stephen Waddington
APRIL 14, 2019
Toolkit for countering fake news The Government Communication Service has published a Counter Disinformation Toolkit to support communicators in identifying and countering threats to democracy. Challenging Wikipedia’s gender bias: 90% of editors are male David B. Grinberg called out Wikipedia this week for gender bias.
Flack's Revenge
DECEMBER 7, 2020
So, adding the words “secret sauce” to your solution news should make it a natural media magnet, right? Going back even earlier, Coca Cola famously guarded its secret formula, as described in Wikipedia : The Coca-Cola Company ‘s formula for Coca-Cola syrup…, is a closely guarded trade secret.
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Flack's Revenge
NOVEMBER 23, 2016
Please note that I am not writing just about customer service, product quality, security breaches or other kinds of fails; this blog is careful not to confuse these things with PR and crisis management thereof. ” Wikipedia attributes the phrase to a 1981 Mel Brooks movie, History of the World. Wells Fargo.
Cision
JULY 6, 2015
Wikipedia says that “ small talk is a bonding ritual and a strategy for managing interpersonal distance …. But what about social media? Communication professionals have a message to share on social media, and social customers have a sense of propriety that can’t be circumvented. Search for receptive individuals.
Bad Pitch Blog
DECEMBER 28, 2011
But is this a public relations mistake or is this a customer service mistake? Just Do It (Your Job) According to Know Your Meme, Ocean Marketing " was contracted to handle customer relations for the Avenger Controller." So the question becomes: is Customer Service and PR the same thing? I''m dead serious.
David PR Group
DECEMBER 2, 2016
If you don’t believe me, ask Wikipedia (cue groans.) I know that our profession has an “it’s complicated” relationship with Wikipedia, but millions of people use it each day, and here’s what it says about reputation management: Reputation management refers to influencing and controlling an individual’s or business’s reputation.
Cision
DECEMBER 14, 2016
Facebook Messenger bots (chatbots) are a controversial feature that was added to the standalone Messenger service earlier this year. Recently, Facebook started allowing its Messenger chatbots to take payments – making the interaction between chatbot not only a customer service feature but an e-commerce feature.
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