Ocean Marketing's Emails Are NOT a PR Fail
Bad Pitch Blog
DECEMBER 28, 2011
But is this a public relations mistake or is this a customer service mistake? Just Do It (Your Job) According to Know Your Meme, Ocean Marketing " was contracted to handle customer relations for the Avenger Controller." So the question becomes: is Customer Service and PR the same thing? Customer service, according to Wikipedia , " is the provision of service to customers before, during and after a purchase."