Analyzing First Responders In Crisis PR
ImPRessions - Crenshaw Communications
MAY 15, 2018
Despite these missteps, Zuckerberg’s well-executed TV apologies and a flow of news about Facebook’s fresh privacy measures have helped it bounce back, at least in valuation. Starbucks routinely engages with its customers on Twitter and other social platforms, responding to many questions and customer service issues.
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