PRSay

FEBRUARY 24, 2017

No audience affects your job security more than your own leadership team. It’s also a skill the communications team at Southwest Airlines has mastered. Seek out “ah-ha” measurement moments. That’s why presenting campaign results to executives may be a communicator’s most essential skill.

Social Media 115

Social Media Airlines Media Meeting 115

Stern + Associates

JUNE 29, 2023

.” “This requires both pressure-testing your firm’s operational and financial health (its P&L and balance sheet) in worst-case scenarios and staying alert for measures you might take, even amid chaos, to find a winning edge.”

Airlines 62

Airlines Ethics Financial Strategy 62

Melissa Agnes

OCTOBER 19, 2014

With this responsibility comes the need for effective, credible and authoritative crisis leadership. With this responsibility comes the need for effective, credible and authoritative crisis leadership. Who should listen to this podcast?

Crisis 248

Crisis Government Crisis Communications Crisis Management 248

Doctor Spin

APRIL 17, 2023

He argues that founders should not underestimate the power of compound growth and should measure their startup’s progress through weekly growth rates. Southwest Airlines. Southwest Airlines is known for its friendly and fun-loving flight attendants. Southwest Airlines employees celebrate passenger’s 104th birthday.

Strategy 52

Strategy Customer Service Airlines Hotels 52

PRSay

OCTOBER 22, 2021

They produced videos for customers that explained Delta’s longstanding health measures and new protocols to clean its airplanes that had been implemented since the outbreak began. To perform both of those tasks simultaneously, “collaboration between the teams was 24/7,” Zientowski said.

Crisis 78

Crisis Airlines Travel Internal 78

ImPRessions - Crenshaw Communications

MAY 15, 2018

First statements say a lot about what a brand stands for, and they reflect on the quality of its leadership. Despite these missteps, Zuckerberg’s well-executed TV apologies and a flow of news about Facebook’s fresh privacy measures have helped it bounce back, at least in valuation. Five crisis PR first responses.

Crisis 136

Crisis Privacy Airlines Facebook 136

Melissa Agnes

OCTOBER 19, 2014

With this responsibility comes the need for effective, credible and authoritative crisis leadership. As the Ebola crisis continues to make waves in the United States and around the world, the CDC, government, hospitals and countless others are being looked to to lead the public through this epidemic. Who should listen to this podcast?

Crisis 100

Crisis Crisis Management Government Crisis Communications 100