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Customer Service Is The “New” PR

ImPRessions - Crenshaw Communications

The best PR agency in the world can’t hold a candle to employees who are empowered to do the right thing. Apparently the staff of a nearby Costco opened their doors to helpless locals, handing out dry clothes and even dragging in furniture when the store itself started to take on water. It can employ high-powered PR agencies.

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Future skills for public relations practitioners - World PR Day

Stephen Waddington

The report includes contributions from panel members, formed from leaders from across the UK communications industry. Companies that have invested in their local communities during the crisis continue to benefit from a reputational dividend. This is likely to be an issue on the corporate agenda for the next decade.

Publicity 199
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4 Solo PR Pros on How They Knew It Was The Right Time to Start Their Business

Solo PR Pro

If you're considering leaving a traditional agency or in-house communications gig to go out on your own, you probably have a lot on your mind. I considered going in-house but the right opportunity never materialized, so I kept being lured back into agency life. Is becoming a solo PR pro the right move for you?

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9 things to consider before making the leap to being a solo PR consultant

Communications Conversations

But, for now, I thought I’d tap into one of the best communities I’m a part of: The #SoloPR Facebook Group. “If you are leaving an agency, check the terms of the non-compete clause in your contract. Or, if not in the same locale, have a virtual coffee with a solo professional then send them a gift card for Starbucks.

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Want To Tell Your Story? Tell Your Public Relations Firm

ImPRessions - Crenshaw Communications

In a public relations agency, there’s nothing we like better than working with a company whose marketing or comms leader picks up the phone regularly and says, “do you think there’s a story here?” Leverage all milestones. Adopt a formal interview process.

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Will companies keep up the momentum around racial injustice–and what will it look like?

Communications Conversations

Paul businesses restore operations, and fund efforts to advance equality and inclusivity in the Twin Cities community. ” Target donated “$10 million commitment and ongoing resources to advance social justice and support rebuilding and recovery efforts in local communities.” Medtronic CEO, Geoff Martha.

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Homebound? Turn Your Kids into Smart Voters

Scott Public Relations

Have they thought about getting health care insurance once they are no longer your dependents? When they were away at college, we sent them their mail-in ballots and information on local candidates that were on the ballot. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.