Melissa Agnes

MARCH 5, 2014

Gibson, Internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. False online reviews have become problematic for many businesses today, whether made by unhappy customers, disgruntled former employees or competitors. False Review Removal Strategies.

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How To Reputation Engineering Advertising 219

Melissa Agnes

MARCH 26, 2014

The increasing use of web-based reviews by consumers is resulting in a disturbing trend, one where business competitors attempt to game the system through competitor internet defamation. Unfortunately, many victim businesses believe there is little that can be done and thus suffer in silence as their business is slowly killed.

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Melissa Agnes

SEPTEMBER 4, 2014

If you’re a business owner in 2014, it’s doubtful that you’ve not been affected by online reviews – whether positively, negatively, or both. If no business is immune, how do you deal with negative reviews? If no business is immune, how do you deal with negative reviews?

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How To Wikipedia Viral Ethics 238

Melissa Agnes

APRIL 16, 2014

Last month’s post discussed the damage that can be caused by false reviews online. The reality is that most anyone with a computer can cause very serious damage to your reputation: upset customers, ex-employees, ex-business partners, ex-spouses and more. Encourage positive reviews.

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Melissa Agnes

OCTOBER 23, 2014

Last month’s post discussed five considerations for businesses when dealing with negative online reviews. These five considerations were: Directly responding to reviews; The so-called “carrot and stick” approach; Lawsuits; Identifying anonymous posters; and. By Whitney C. Cease and desist letters.

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How To Policies Reputation Engineering 250

Melissa Agnes

JULY 16, 2014

More answers to your Internet defamation questions. Gibson , a fabulous Internet defamation attorney with Vorys law firm: Internet Defamation: How Executives Can Handle Disparaging Online Content. False Online Reviews: How to Deal with Damaging Internet Posts about your Business.

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Reputation Video Engineering Course 209

Melissa Agnes

JULY 10, 2014

If you are searching for information about a local business, chances are you might go to Yelp.com or stumble upon Yelp reviews in a search about a business. Yelp is home to 57 million reviews and attracts 132 million monthly visitors, according to data released through March 31 , 2014.

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