Stuart Bruce
OCTOBER 30, 2014
Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Our notions of privacy and confidentiality will be challenged. c) Donald Steel.
Shift Communications
MAY 16, 2023
Specifically: Articulate a clear purpose and value proposition ; do not boil the ocean — be specific Leverage multiple channels to attract customers/users and, and feed those channels often to raise awareness for what you have built and how it is helping people Be as transparent as possible about data use and privacy; follow regulation closely and (..)
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Melissa Agnes
AUGUST 1, 2014
As I’m not a super huge player in #FollowFriday, we’ve decided to start a new Friday hashtag for content-creating rockstars in the fields of crisis, issues and reputation management. This week’s episode of The Crisis Intelligence Podcast. Social Media Privacy: Should Bosses Be Allowed to Friend Employees?
Reputation Us
JANUARY 4, 2016
Limiting your hospital’s vulnerability to a loss of security and reputation. Last year’s litany of patient data mega-breaches hit some of the most well-resourced and advanced healthcare entities in the country, including Anthem, Beacon Health, CareFirst, Community Health Systems, Premera and others. .
Reputation Us
MAY 12, 2020
As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. You will see how good your communications, strategy, infrastructure and reputation are, and what needs to change. Expose them.
Sword and the Script
OCTOBER 25, 2022
Heightened customer reputation, improvements to retain customers, reorganizations.”. Adherence to privacy regulations.”. Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. Blended media. Retention and restructuring. More internal comms.
ImPRessions - Crenshaw Communications
MAY 15, 2018
Five crisis PR first responses. Facebook’s response to the recent data privacy controversy was immediate – so immediate that it happened the day before the scandal broke. While the speed was admirable, the content of the message and its tone were less successful, given the complicated nature of the data privacy issues involved.
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