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Riding The Mobile Wave: What’s In It For PR?

ImPRessions - Crenshaw Communications

One game-changer is the surging use of mobile phones, thanks to conveniences like mobile streaming and online shopping right in the palm of our hand. The mobile craze, including a rise in mobile commerce (m-commerce), has advertisers and publishers trying to capitalize on consumerism.

Mobile 334
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App culture: Consumers’ perspectives on branded mobile notifications

Agility PR Solutions

According to recent research, many consumers have stated that one of the biggest reasons why they don’t want to receive notifications from brands on their smartphones is because they happen too often, and because the notifications themselves are irrelevant.

Mobile 147
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CX appeal: Consumers want brand relationships with benefits—when it comes to brands’ mobile apps, they want to feel the love

Agility PR Solutions

Consumers are taking their brand relationships to a whole new level—new research from mobile app experience company Airship finds they’re willing to share their personal details with their favorite brands, but first they want to be wooed. So what are they looking for in a prospective brand partner? Not necessarily.

Mobile 105
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The future of mobility: Why EV brands need to have the loudest voice

Agility PR Solutions

Consumers have range anxiety and are concerned about the scarcity of charging infrastructure, media publications have focused on lithium battery concerns and issues with battery degradation, and Allegra Stratton, UK spokesperson for the COP26 summit has shunned EVs as being unsuitable for long journeys.

Mobile 147
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Building Trust in Fintech: PR’s Role in Consumer Confidence

5W PR

Things like mobile payments, digital wallets, robo-advisors, and more, are all revolutionizing the way people handle their finances. Thus, a data breach can be catastrophic, leaving a long-lasting dent in a brand’s reputation. The fintech sector is rapidly changing the game. Transparency is also crucial for building trust.

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Consumers turning to brand and retailer apps to streamline in-store shopping—is your app optimized?

Agility PR Solutions

As retailers and brands respond to new demands for seamless customer experiences, the mobile app is taking center stage. New research from mobile app experience firm Airship sheds light on consumer […] The post Consumers turning to brand and retailer apps to streamline in-store shopping—is your app optimized?

Retail 78
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Half of consumers believe brands are neglecting in-app customer support

Agility PR Solutions

Even though mobile apps have become the center of people’s everyday lives, many companies are missing an opportunity to deliver customer support in a way that is most helpful to their mobile app customers, according to new research from in-app customer service firm Helpshift.