Cision

SEPTEMBER 19, 2016

Recent updates to Facebook Messenger and Twitter DMs have renewed interest in social chat for customer communication, yet this is a medium that has been productive for communications professionals for quite some time. Facebook Messenger. It turns out that it was a shrewd move on Facebook’s part. End-to-end encryption.

Skype 120

Skype Facebook Customer Service Google 120

Cision

JANUARY 14, 2016

Facebook and Twitter come to mind when someone mentions social media marketing. For instance, Facebook shows the best of your updates to no more than 20 percent of your fans or followers (in fact, 6 percent sounds like a more accurate figure), unless you “boost” your posts through paid advertising.

Marketing 120

Marketing Pinterest Mobile Social Media 120

Waxing UnLyrical

NOVEMBER 30, 2012

But what if you could connect with your doctor using social media ; asking for advice via a quick Twitter or Facebook message? While maintaining patient-doctor privacy boundaries and following regulations is important, avoiding social media isn’t the solution. It’s the evolution of how we communicate with each other.

Social Media 111

Social Media Communications Healthcare Insurance 111

Waxing UnLyrical

JULY 24, 2013

But what if you could connect with your doctor using social media ; asking for advice via a quick Twitter or Facebook message? While maintaining patient-doctor privacy boundaries and following regulations is important, avoiding social media isn’t the solution. It’s the evolution of how we communicate with each other.

Social Media 76

Social Media Communications Healthcare Insurance 76

Waxing UnLyrical

JUNE 22, 2011

I did, however, take a photo of it – still in the box – with my iPhone, and post it to my Facebook Page. Within minutes , it started generating discussion as you can see from this screengrab (I’ve blurred out the names for privacy reasons): Shared excitement and engagement. Every time.

Customer Service 65

Customer Service Skype Nonprofit Privacy 65