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A Quick Guide to Social Chat Channels for Businesses

Cision

SEPTEMBER 19, 2016

Recent updates to Facebook Messenger and Twitter DMs have renewed interest in social chat for customer communication, yet this is a medium that has been productive for communications professionals for quite some time. Facebook Messenger. It turns out that it was a shrewd move on Facebook’s part. End-to-end encryption.

Skype

Skype Facebook Customer Service Google

Do ‘Unorthodox’ Social Networks Have Marketing Value?

Cision

JANUARY 14, 2016

Facebook and Twitter come to mind when someone mentions social media marketing. For instance, Facebook shows the best of your updates to no more than 20 percent of your fans or followers (in fact, 6 percent sounds like a more accurate figure), unless you “boost” your posts through paid advertising.

Marketing

Marketing Pinterest Mobile Social Media

Public Relations Today

A Quick Guide to Social Chat Channels for Businesses

Do ‘Unorthodox’ Social Networks Have Marketing Value?

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