How Brands Create Fans
ImPRessions - Crenshaw Communications
MAY 28, 2019
Too many B2C brands have outsourced their customer relationships to influencers like celebrities for hire. Influencers are effective, but how much more powerful is an authentic fan of that brand? That’s the title of the book he’s co-authored with daughter Reiko Scott, which offers a unique intergenerational perspective.
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