PRSay

JULY 10, 2020

As a discipline, crisis management is categorized into three phases: pre-crisis (which involves prevention and preparation); crisis response; and post-crisis (evaluation and preparation). Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks. Plan for recovery.

Crisis 175

Crisis Crisis Management Employee Retail 175

PRSay

JANUARY 13, 2021

As you think about your internal communications plans for 2021, you must first recognize the challenges and changes that occurred in 2020. Often, a communication audit is recommended before starting any major yearly planning. Here are the three steps you need to take to run a successful communications audit.

Internal 177

Internal International Data Communications 177

Melissa Agnes

MARCH 7, 2016

A couple weeks back, I published an article that discussed best practices for communicating with your key stakeholders in a crisis. And yet, as important as your internal stakeholders are, internal crisis communications can be one of the easiest things to overlook in the hustle and bustle of real-time crisis management.

Crisis Management 174

Crisis Management Crisis Crisis Communications Employee 174

Deirdre Breakenridge

APRIL 17, 2017

I recently read an inspirational tweet about progress being measured in steps. Achieving success in your PR, communications or any career is about putting one foot in front of the other and repeating the process. You can go a long way with small steps. In other words, steps of the kind that take you higher.

Measurement 247

Measurement Communications Banking Crisis Communications 247

Sword and the Script

DECEMBER 21, 2021

As I’ve done for the last several years , I solicited and compiled a list of predictions from professionals across the PR and marketing community. The tactic still matters, but PR pros and writers will need to step up their game to cut through the clutter. To put it another way, predictions are equal parts analysis and aspiration.

Marketing 214

Marketing Content Marketing Social Media Employee 214

Melissa Agnes

APRIL 16, 2018

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Gaining internal buy-in from the right people to implement a crisis ready culture can sometimes feel like an uphill battle.

Internal 133

Internal International Crisis Exercises 133

ImPRessions - Crenshaw Communications

JANUARY 6, 2022

The emergence of the humble and once obscure QR code as an essential digital tool is probably the most unexpected success story of 2021. For that matter, all three of the uberrich entrepreneur astronauts — Elon Musk, Richard Branson, and Bezos — reaped a payload of PR for their space joyrides. It only took them two decades.

Facebook 310

Facebook Crisis Employee Government 310

Maxim Behar

JANUARY 31, 2024

Before the advent of structured PR practices, communication was often fragmented and reactive, leaving entities vulnerable to the whims of public opinion. PR has become a strategic function, enabling proactive communication, reputation management, and the cultivation of positive relationships with various stakeholders.

Publicity 59

Publicity Crisis Management Leadership Hotels 59

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Burrelles Fresh Ideas

OCTOBER 17, 2023

We use technology for everything from banking and shopping to communication and entertainment. Its primary goal is to educate individuals, businesses, and organizations about cybersecurity threats and encourage them to take proactive steps to protect their digital assets.

Education 110

Education Employee Measurement Agency 110

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? The following are three absolute must-do’s to help you do just that. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Stern + Associates

MARCH 3, 2023

March 4, 2023 marks an important anniversary not just in the history of the nation and of the world, but of the power of effective communication. What he needed was for the people to trust him with unprecedented authority and to accept enormous change, and to play a full role in resolving the crisis with the president.

Communications 106

Communications How To Banking Government 106

Cision

NOVEMBER 19, 2015

Avoid turning a crisis into a disaster by developing a media crisis plan that involves those who sway opinions on social media everyday: influencers. Avoid turning a crisis into a disaster by developing a media crisis plan that involves those who sway opinions on social media everyday: influencers. Start Small.

Crisis 120

Crisis Crisis Communications Viral Social Media 120

5W PR

AUGUST 12, 2020

The coronavirus pandemic has presented a global crisis unlike any other that has been experienced in the past, affecting every industry on the globe. 4 internal communications strategies for healthcare PR. #1. For all these scenarios, companies should have an effective internal communication strategy.

Healthcare 88

Healthcare Strategy Communications Policies 88

Communications Conversations

APRIL 3, 2020

The last three weeks have been the longest crisis comms drill of our entire lives. Comms teams have been on full-tilt since early March communicating with employees and stakeholders seemingly non-stop. you’re extremely complicated web or intranet)–especially important during a crisis.

Tools 78

Tools Airlines LinkedIn Crisis 78

Maxim Behar

SEPTEMBER 5, 2021

I happen to meet you right after the World Communication Forum in Davos, Switzerland, where you had discussions with the best PR specialists from around the world. Only 10 years ago, we were the communications intermediary between our customers and the traditional media. What is the biggest trend right now? -

Meeting 98

Meeting Advertising Advertising Agency 98

Buzzstream

MAY 12, 2020

workforce already works from home , the pace of the current crisis has forced remote work transitions to be greatly accelerated. workforce already works from home , the pace of the current crisis has forced remote work transitions to be greatly accelerated. There are a few key reasons for that. This is not the case. Tools and Systems.

Strategy 102

Strategy Employee System Tools 102

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? The following are three absolute must-do’s to help you do just that. But let’s not be fooled.

Crisis 100

Crisis Exercises Customer Service Training 100

Deirdre Breakenridge

JANUARY 3, 2018

I want to thank Corina Manea , founder of NutsPR and Chief Community Officer at Spin Sucks, for recommending The Miracle Morning and the Power of Habit. Greater salience is the first step in a model that also moves you through different ways to look at causality, your problem-solving architecture and how you reach your resolution.

Crisis 0

Crisis Journalism Hotels Case Study 0

Presspage

MAY 8, 2017

A crisis can do irreparable damage to an organization, but at the same time it also presents an ideal time to review and renew current processes. For a crisis to have a silver lining, certain things need to occur. Alton Towers, a British theme park, provided a commendable example of this through its handling of a crisis in July 2015.

Crisis 102

Crisis Crisis Management Crisis Communications Internal 102

Solo PR Pro

MARCH 22, 2022

Our blog archives from 2008 during the financial crisis and recession still offer some pretty solid advice, even more than a decade later. ). (Our Our blog archives from 2008 during the financial crisis and recession still offer some pretty solid advice, even more than a decade later. ). Becoming a PR Consultant – You Can Do It! —

Resources 87

Resources eBook Crisis Writing 87

Solo PR Pro

FEBRUARY 2, 2021

Professional development is a large piece of your success as a solo PR pro. For instance, Barber has a liberal arts degree with an English major rather than a PR or communications degree. For instance, Barber has a liberal arts degree with an English major rather than a PR or communications degree.

Study 96

Study Ethics Education Groups 96

Cision

JANUARY 19, 2016

He shares his thoughts on crisis communication and the keys to recovery. What do you think the most important steps in crisis management are? Having a well-written plan and understanding it before you get to the crisis is paramount. Want more crisis communication tips? How did the crisis begin?

Tourism 120

Tourism Crisis Communications Crisis Crisis Management 120

Solo PR Pro

OCTOBER 18, 2022

Here's how the Public Relations Society of America defines public relations : “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.”. We offer everything from strategic communications to public relations, marketing, branding and creative services.

Media Relations 97

Media Relations Media Social Media Internal 97

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

But what about the successes? They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. For most experts in public relations , it’s easy to identify episodes where companies or individuals made mistakes, often making a bad situation worse.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

Solo PR Pro

JULY 6, 2021

Daria Steigman, Steigman Communications, llc. For the last decade, I have contracted with communication experts to assist on client accounts. If there is a crisis, I ask her to text me; otherwise, I trust her to handle all business when I’m out of the office. Sometimes, you just need to step away.

Crisis 110

Crisis Small Business Social Media Communications 110

Maxim Behar

JANUARY 24, 2022

a little luck are the ingredients of the recipe, M3 Communications Group, Inc. The whole business world including the communication business is currently witnessing the total change of everything – from sales to communications to industrial production. However, the CEO & Founder of M3 Communications Group, Inc.,

Ethics 52

Ethics Creativity Leadership Crisis Management 52

Melissa Agnes

MAY 30, 2014

Hashtag campaigns are risky business, which is why I recently wrote a post on how to launch a successful hashtag campaign. Twitter is far too valuable a communications channel for organizations (with common sense) to leave it. Awareness is the first step towards preparing your organization. A coincidence? Definitely not.

Case Study 232

Case Study Crisis Twitter Viral 232

Reputation Specialist Michael Toebe

MARCH 7, 2022

When this happens, people usually resort to one of three approaches — all poor — in reaction. There is a better way, says one crisis management professional. I’ll add, when you communicate, it has to be unquestionably the truth, not some version of what you might believe is factual and evidence. and be responsive to comments.

Reputation 52

Reputation Crisis Analysis Crisis Management 52

Maxim Behar

DECEMBER 4, 2021

Leading PR expert and CEO of M3 Communications Group, Inc. Maxim Behar shared in an interview for Capital newspaper how the pandemic affected his company and team, how he managed to retain and increase its clients, what role social media play in communications today and how he defines the PR business in 2022. "We Of course not.

Social Media 52

Social Media Meeting Groups Analysis 52

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

But what about the successes? They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. For most experts in public relations , it’s easy to identify episodes where companies or individuals made mistakes, often making a bad situation worse.

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

Melissa Agnes

APRIL 4, 2016

Being able to filter, manage and be heard through the incessant noise, is one of the challenges that law enforcement needs to be prepared to face and overcome in today’s crisis management. And while this reality presents a major challenge, not being able to do this means continuing to lose control of the narrative of the crisis.

Crisis 100

Crisis Crisis Management Video Conference 100

Critical Mention

APRIL 5, 2019

In fact, ninety-three percent of B2B marketers use content marketing. Soft sells go a long way– forty-seven percent of buyers view at least three to five pieces of content before they contact a sales representative. We’ve outlined some steps below: 1. How do I measure its success? What is content marketing?

Content Marketing 75

Content Marketing Marketing Crisis Communications SEO 75

Bianchi Biz Blog

APRIL 26, 2021

The Global ESG Monitor (GEM), the result of an international collaboration between communication and research agencies cometis , KOHORTEN , Xenophon Strategies and currie , examined the sustainability reporting of 140 companies from DAX, EUROSTOXX-50, Dow Jones and ASX-50. In addition, Volkswagen took further steps.

Automotive 95

Automotive Study Report Transportation 95

Maxim Behar

DECEMBER 4, 2021

Leading PR expert and CEO of M3 Communications Group, Inc. Maxim Behar shared in an interview for Capital newspaper how the pandemic affected his company and team, how he managed to retain and increase its clients, what role social media play in communications today and how he defines the PR business in 2022. " Of course not.

Newspapers 52

Newspapers Crisis Meeting Crisis Management 52

Solo PR Pro

AUGUST 2, 2022

. “Being an educator keeps me on my toes and forces me to know the latest trends, tips and techniques for working in communications,” says Kristie Aylett , APR, Fellow PRSA and agency principal with The KARD Group PR/Marketing. I started in the fall of 2000 and taught there for about three years. Where do you teach?

Education 107

Education Course Nonprofit Resources 107