David PR Group

MARCH 16, 2020

Upon reaching VRBO on the phone, the customer service representative reminded me that I would normally have forfeited the entire cost of my trip, but the platform was encouraging its property owners to give full refunds for rentals impacted by COVID-19. I looked for similar news from VRBO. And found nothing.

Communications 106

Communications Brand Branding Policies 106

ImPRessions - Crenshaw Communications

MAY 18, 2018

Some customers are initially attracted to certain brands because they like their ad message. Others are loyal because of a good experience with product quality or customer service. But the storytelling should go beyond the founders and employees. Over 1400 people ventured in to see how locals live.

Brand 149

Brand Branding Storytelling B2B 149

Cision

AUGUST 30, 2016

Watch for issues around the globe and the impact they may have on your business, clients, customers and employees. Loop in HR, accounting, customer service, area managers and people who have a feel for your operations and your geographic regions. in your local areas. Keep your eyes peeled. Look for the good.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

5W PR

APRIL 4, 2017

Offer them something special for doing so – maybe five free postcards or two-for-one coupons to a local bakery. Have free drop-off and pick-up service to a nearby amusement park or other activity. Do something special after they leave. Tell about where the best place to find arrowheads, seashells, souvenirs trinkets, etc.

Hotels 74

Hotels Local Travel Social Media 74

Bad Pitch Blog

JUNE 8, 2011

When he was charged for a third bag, he decided to alert a local newspaper. I highly, highly doubt that these soldiers were given Army permission to travel with a third or fourth bag. Personnel should just be traveling with their personal effects. And travel''s a pain in the butt. But travel is also a business.

Airlines 64

Airlines Customer Service Travel Policies 64

Buzzstream

JANUARY 5, 2024

Ask a Company’s Site Chat Many brands incorporate customer service chats directly into their website. For example: Yellowpages has contact information and sometimes individual employees. Better Business Bureau has contact information for many local businesses. If you aren’t a robot, it will display the email address!

How To 83

How To LinkedIn Tools Google 83

Prohibition

DECEMBER 17, 2021

It is the art of managing crises and communicating with relevant parties in a company such as customers, employees, the public, investors or the press. Crisis communication is intended to bring together a wide range of audiences, including but not limited to: Employees. Prevent panic and make employees feel safe.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62