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Wrap Up Post from Issues Management Workshop at #CPRS2014

Melissa Agnes

Identifying the trigger points that indicate that an issue needs to be escalated to the crisis team. An issue is an issue and a crisis is a crisis. Today’s reality is that no matter where an issue – but especially a crisis – originates, it will develop an online presence. It doesn’t.

Airlines 206
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How to Deal with Harmful, Possibly Defamatory Yelp Reviews

Melissa Agnes

If you are searching for information about a local business, chances are you might go to Yelp.com or stumble upon Yelp reviews in a search about a business. On its “ FAQ ” page, Yelp warns uses of potential legal consequences for posting false information, while hyperlinking to the Wikipedia entry for “libel.” By Whitney C.

How To 200
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The Field of Emergency Management: Why It Is Not A Profession

Melissa Agnes

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. As seasoned veterans, they could see how dysfunctional our emergency management agencies have become at the local level. 1 (Printed in Wikipedia, “Lorne M. By Dr. Thomas D.

Education 270
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The Field of Emergency Management: Why It Is Not A Profession

Melissa Agnes

Editor’s note: This blog post merely touches on an interesting and important discussion I had with Dr. Tom on The Crisis Intelligence Podcast. As seasoned veterans, they could see how dysfunctional our emergency management agencies have become at the local level. 1 (Printed in Wikipedia, “Lorne M. By Dr. Thomas D.

Education 100
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Public relations in 2018

Stephen Waddington

Wikipedia continues to grow as a global knowledge resource. Unfortunately the same isn’t true for local media. Have you considered this as part of your crisis planning? Pinterest has posted sustained growth in visual imaging. It’s not all bad. It’s become social and uses data. 10 Communities as media.

Publicity 164
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28 Observations from 28 Months as a Solo PR

ZudePR

Spot on, Wikipedia. I think that was because I was doing the same races year-on-year, and starting to measure myself against others in my locale; a self-limiting pastime. A melting pot of traditional media relations, SEO, content marketing, blogging, web strategy, link-building, email outreach, crisis management skills.

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How to Get On in New Communications: Be Nice

ZudePR

An example of a hero of free authority: Jimmy Wales of Wikipedia.” That means my best crisis comms advice and experience can’t be fully disclosed as some of it has helped clients avoid a crisis and therefore talking too much about it risks actually bringing it out into greater prominence!” Internet lifestyle junkie.