ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

Months later, reports surfaced that the hacker, a former Amazon Web Services employee, may have obtained sensitive data on other companies, so there may be more challenges to come, but for Capital One, the worst seems to be over. Her handling of the situation was right from the crisis management playbook.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

Months later, reports surfaced that the hacker, a former Amazon Web Services employee, may have obtained sensitive data on other companies, so there may be more challenges to come, but for Capital One, the worst seems to be over. Her handling of the situation was right from the crisis management playbook.

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

Melissa Agnes

MARCH 31, 2015

Even Wikipedia themselves say that “for better or worse, people are guided to Wikipedia when searching the Web for biomedical information.” Do you currently have a policy in place to mitigate this risk? If not… What types of policies or best practices can you put in place to proactively mitigate this risk?

Wikipedia 160

Wikipedia Industry Healthcare Crisis Management 160

Prohibition

JANUARY 14, 2022

You can do this by using tools that track keywords related to your brand and monitor consumer behaviour and sentiment on the web. This is especially important in times of crisis or if you have a relatively new product or brand, as it will allow you to identify any changes in consumer sentiment immediately.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

NewsWhip

NOVEMBER 2, 2021

Nicholson says NewsWhip’s crisis analysis report demonstrates that when it comes to employee strikes “there is some time to act before the public starts paying attention.”. First person perspectives, specifically those published by VICE, traveled around the social web more often. Vaccine mandates coverage from conservative publishers.

Crisis 78

Crisis Brand Branding Airlines 78

PR 20/20

AUGUST 22, 2017

Human Resources is uneasy about adopting an employee social media policy. Some of us willingly share more with strangers on the web than we would at the holiday dinner table. Be prepared to articulate the goals of your program(s), your objectives to achieve those goals and how your team intends to execute and manage them.

Marketing 87

Marketing Resources Technology Internal 87