ImPRessions - Crenshaw Communications

APRIL 10, 2018

Media training can be a useful communications tool, whether it be for national TV interviews or phone chats with small trade press. CEO Oscar Munoz, United Airlines . He has clearly benefited from excellent media training. As the face of the corporation, many CEOs are naturally charismatic. Apology accepted?

Interviews 170

Interviews Media Training Training Video 170

PRSay

NOVEMBER 2, 2017

This summer it seemed there was, almost on a weekly basis, some type of crisis — Tiger Woods, Kathy Griffin, United Airlines, Mylan EpiPen or General Mills/Cheerios,” said Oppe. Oppe also invites local media and corporate executives to discuss current events and provide media training and other practical skills.

Communications 116

Communications Case Study Training Reputation 116

PRSay

JULY 10, 2019

A kind, unknown fellow traveler had turned it over to the airline. Arrived just in time to see the agent seal the jetway door shut. Lungs heaving, I wheezed out, “Laptop?”. The gate agent smiled and pulled the laptop out from under her desk. I got rebooked on the next flight, and three hours later I was enjoying a meal in Memphis.

Pitching 119

Pitching Travel Airlines Writing 119

Communications Conversations

OCTOBER 18, 2017

Yet others have become partners or professors in our new sparked social media training. One week later, I get a call from Scott asking if I still wanted to attend BlogPotomac (a popular social media event in DC at the time). Scott and Sonny had talked to the folks at Southwest Airlines and gotten me a ticket.

Blogging 60

Blogging Airlines Hotels Social Media 60

ImPRessions - Crenshaw Communications

MARCH 22, 2018

Olivia has been called to media-train politicians and everyday citizens for their “15 minutes” – something that seems to happen with frequency in the real world. Like some PR pros, she leverages media relationships to leak important secrets or to rehabilitate reputations. The glamorous D.C.

Airlines 170

Airlines Local Film Media Training 170

Solo PR Pro

JUNE 11, 2019

PR Daily pulled these stats when Chipotle and United Airlines were each faced with customer-facing crises: “In Chipotle’s case, E. United Airlines, which dominated headlines when a man was dragged off an over-booked flight, only took a 2.5 Join Solo PR Pro for access to a Media Training template and many more members-only tools.

Crisis 62

Crisis Airlines Infographics Crisis Communications 62

ImPRessions - Crenshaw Communications

APRIL 21, 2017

People Magazine reports that airline staff are querying passengers at check-in on their willingness to be bumped if necessary, which is a move in the right direction. Perhaps United can take some solace in a recent poll that found Americans like United Airlines more than our current president. It is media kryptonite.

Airlines 136

Airlines Comparison Facebook Video 136