ImPRessions - Crenshaw Communications

APRIL 10, 2018

As the face of the corporation, many CEOs are naturally charismatic. Media training can be a useful communications tool, whether it be for national TV interviews or phone chats with small trade press. A study of video corporate apologies conducted by researchers Leanne ten Brinke and Gabrielle S. Remember Qwikster? )

Interviews 170

Interviews Media Training Training Video 170

PRSay

NOVEMBER 2, 2017

Nearly a decade ago, the PRSA Foundation sponsored research that found only 23 percent of graduate business schools consistently provide instruction in reputation management, corporate communications and related ethical dimensions. The program has since grown to 15 schools nationwide.

Communications 120

Communications Case Study Training Reputation 120

ImPRessions - Crenshaw Communications

APRIL 21, 2017

Uber’s CEO has been called out for his fights with drivers , Trump support , sexual harassment at Uber’s corporate offices and a certain resistance to providing a simple way for its customers to tip drivers. Of course, that happened in the end, but like the CEO of United Airlines, Spicer made it hard for himself.

Airlines 136

Airlines Comparison Facebook Video 136

ImPRessions - Crenshaw Communications

MAY 31, 2017

As video of United Airlines passenger Dr. David Dao being violently dragged from his seat went viral, the media – and a global audience of prospective customers – were horrified. United will weather the latest tempest, in part because the traveling public have low expectations of the airline experience.

Crisis 180

Crisis Airlines Brand Branding 180