5W PR

JANUARY 29, 2024

Forget the Silicon Valley playbook of viral trends and flashy apps. Government agencies with competing priorities, military branches with specific technological needs, private contractors vying for contracts, and a cautious public with varied opinions on the industry. Here, technology isn’t about entertainment.

Industry 78

Industry Publicity Ethics Privacy 78

Melissa Agnes

SEPTEMBER 21, 2014

How culture, both organizational and national, impacted Malaysia Airlines’s crisis communication. The importance of getting the first 24 hours right in a crisis. How to plan for a global, viral crisis. What You Don’t Know About Malaysia Airlines and How They’ve Handled the Crisis of Flight MH370.

Airlines 210

Airlines Crisis Management Crisis Crisis Communications 210

Melissa Agnes

MARCH 6, 2018

This process is based off of the Crisis Ready Model, which is a model I’ve developed throughout my years of helping organizations—from international corporations, to government agencies around the world, to businesses just like yours—become crisis ready. Phase 2: Understand the different variables and impacts.

Crisis 172

Crisis Crisis Management Handbook Viral 172

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Prohibition

DECEMBER 9, 2021

They can be very serious and with social media increasing in popularity and reach, a crisis can very easily go viral within a short space of time. This is why it is important to prepare for a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. I fell into the PR profession by chance, not choice, as a result of government layoffs. But more seriously, I would say the Canadian Space Agency. (But at least with the CBC’s Rick Mercer, you can change the channel or hit the mute button.).

Film 40

Film Crisis Communications Ethics Crisis 40

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. I fell into the PR profession by chance, not choice, as a result of government layoffs. But more seriously, I would say the Canadian Space Agency. (But at least with the CBC’s Rick Mercer, you can change the channel or hit the mute button.).

Film 40

Film Crisis Communications Ethics Crisis 40