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Main Street Revival: 41% of consumers went local during COVID–and 94% plan to continue

Agility PR Solutions

Although the COVID crisis was a catastrophic and even fatal event for many small business owners, others were able to take advantage of these trying times by drawing consumers to their shops with the magic wand of 2020—excellent customer service.

Local 138
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How to Prepare a PR Crisis Plan

Prohibition

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Regardless of the size of your business, creating a PR crisis plan will help you stay on message and control the response to any situation that puts your business at risk. The top 11 crises of 2020.

Crisis 62
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Does Facebook Work For B2B PR?

ImPRessions - Crenshaw Communications

Facebook Groups for business give brands the opportunity to organically build engagement while discussing technical and insider information, with lead generation as an added benefit. . Targeting local and small businesses. Customer service and customer sentiment .

B2B 344
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4 Ways PR Firms Can Cut Costs and Improve Productivity in the Digital World

Cision

According to the Global Communications Report , the industry is expected to reach $20bn by 2020. According to a HubSpot report , for small businesses, SEO is the second biggest investment priority after website development. Social media has always been recognized as a strong customer service facilitator.

SEO 229
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Brand conversations during COVID-19

Stephen Waddington

Not sure if you are eligible for business support? You can check online at [link] We're providing small businesses with fast access to grants by registering at [link] #coronavrus pic.twitter.com/MIy8QSdfiT — NewcastleCityCouncil (@NewcastleCC) May 6, 2020 Doncaster Council has gone a stage further.

Brand 157