2020 Customer Service Leadership Small Business 
Prohibition
JANUARY 14, 2022
Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Regardless of the size of your business, creating a PR crisis plan will help you stay on message and control the response to any situation that puts your business at risk. The PR crisis team should consist of.
Stephen Waddington
MAY 9, 2020
Adapting to new markets This is an interesting area in which some organisations have shown strong leadership. Not sure if you are eligible for business support? Netflix, SkyTV and Zoom are all focused on customer service. Marketing is always-on and customer service has moved to digital channels.
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