Salesforce Is Doing Social Crisis Management Right
Cision
MAY 11, 2016
On May 5, Cision’s Heidi Sullivan, spoke at the Conference Board of Canada’s Crisis Communications Forum in Toronto, Ontario about managing crises on social media. The service disruption began at 12:41 UTC on May 10, 2016 and was resolved as of 09:30 UTC on May 11, 2016. NA14 Salesforce System Status Alert.
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