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Wrap Up Post from Issues Management Workshop at #CPRS2014

Melissa Agnes

It also presents risks of viralization and losing very public control. Local and International Laws for Protecting Your Social Media Accounts. This was one of the first two major crises that an organization faced that originated and unfolded online (the other was the Domino’s Pizza incident, and both crises occurred in 2009).

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A critical review of Excellence Theory in an era of digital communication

Stephen Waddington

Table 1: James Grunig and Todd Hunt’s Four Models of Public Relations (1984) Excellence Theory The so-called Excellence Theory[ii] developed over the next decade as a result of a research programme commissioned by the Research Foundation of the International Association of Business Communicators (IABC) in 1984.

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How NOT to Run Your Social Media

Waxing UnLyrical

Social media is very susceptible to human error, things are said in the heat of the moment without enough forward planning, and a large follower base can mean something goes viral in minutes. Social is an important job, and not one that should be left to an intern – especially in a time of crisis. Watch out for #fails.

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10 Crisis Communication Tips Every Business Needs

Prohibition

Companies that successfully communicate with internal and external stakeholders when crisis hits have the highest chance of long-term success. Whether you’re an international company or a local establishment, your business and its image are still on the line in the event of a crisis. Personnel in charge of security. Post crisis.

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The Best Execution for your Link Building Campaigns

Buzzstream

You’re fairly unlikely to “go viral” with this format because they’re unlikely to produce stories that will make the front-pages of top-tier newspapers or magazines. Some blog posts will have pre-determined internal links or calls to action incorporated, meaning that you may have some unwanted distractions in and around your content.

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Confirmation Bias in Media: The Echo Chamber Challenge

Doctor Spin

Echo chambers in social media contribute to the viral spread of misinformation by acting as initial bandwagons for complex contagions.” Echo chambers and viral misinformation: Modeling fake news as complex contagion. Source: The International Encyclopedia of Political Communication 9 Altheide, D. Confirmation bias. PLoS ONE, 13.

Media 52
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The Essential Guide to Mass Communication: History, Methods, Ethics, and the Future

Masters in Communications

There is some concern that the media influences the agenda too much - stories that go viral don't always have merit, they are not always completely true. In 2015, Amnesty International invited London residents to use VR headsets to walk around a virtual Aleppo to look at the damage during the ongoing war there.

Ethics 52