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10 Rules For Keeping (PR Agency) Clients

ImPRessions - Crenshaw Communications

For a PR agency , what’s better than winning a new client? But it costs a lot more to find a new client than to keep (and grow) current ones. Research by Bain & Company shows that boosting customer retention rates by as little as 5% grows profits by 25% to 95%. Keeping the ones you have. Don’t oversell.

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Socially Unacceptable – Boosting Agency Performance With Founder of OMG Center, Chris Simmance

Prohibition

This podcast episode delves into: Managership is learned, and leadership is earned Knowing the business numbers Red flags in pitching Common mistakes in running an agency Focussing on client retention Setting achievable client expectations Are you a born leader? Do you know the numbers driving your business?

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3 Content Marketing Trends for 2019

The Proactive Report

We’re approaching the end of 2018 and businesses are looking ahead to the New Year. Keep these three important trends in mind while you work on how to improve your results next year. The Need for a Documented Content Strategy. You also need to know what content you have now, what’s working and what’s not.

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How to Build a Stronger Business Through Community Engagement and Event Marketing

Burrelles Fresh Ideas

When considering how to make a brand stronger, business leaders often look to operational influences. On the surface, these may not seem to directly translate into brand strength, yet when applied strategically, events and engagement can influence the long-term growth of businesses. Are they being risk-averse enough?

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20 PR and Marketing Predictions for 2022

Sword and the Script

I believe when people write predictions, they aren’t just saying what they think will happen but revealing a reflection of sorts. As anyone with even a slightly popular blog knows, ‘guest post pitching’ has gotten out of hand. The tactic still matters, but PR pros and writers will need to step up their game to cut through the clutter.

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How to Master Sales as a Solo PR Pro

Solo PR Pro

Craig’s specialty is helping Marketing and PR entrepreneurs attract more clients for their business. In this post, we recap some of the wisdom Craig shared about the sales process. Build it and they will come is a popular saying but a terrible business development strategy. You need a sales process.

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Measuring Results Across the Customer Journey

The Proactive Report

Where did they find out about you, what fires up their interest, what moved them to become a customer or client or patient, and what prompts them to act as an advocate? That’s great data, but it’s not enough to know which channels are best. Then you can craft your content and place it where it will be found.