Reputation Us

SEPTEMBER 6, 2017

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis.

Crisis 60

Crisis Communications Crisis Communications Community 60

PRSay

FEBRUARY 18, 2022

A sustained program of communications that builds goodwill for the company among its key constituencies is like saving money in a bank. For example, there are environmental issues, cybersecurity breaches, product recalls, employee misconduct and conflicts with various interest groups that can arise.

Banking 172

Banking Leadership Government Measurement 172

Reputation Us

MAY 12, 2020

When it comes to navigating crisis, I have been in the eye of many storms. As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. Ideally, a crisis is not a time to look at your vulnerabilities.

Crisis 78

Crisis Financial Banking Crisis Management 78

Landis PR

APRIL 29, 2024

According to the people of Finland, communications is the world’s most powerful tool for change. According to the Bank of Finland’s March 2024 interim forecast , GDP will contract by 0.5% For us, communications is the world’s most powerful tool for change. this year, slightly more than forecast in December 2023.

Radio 64

Radio Pinterest Television Government 64

PR in High Definition

NOVEMBER 30, 2023

After hours of trying to decrypt the magic combination of ‘yesses’ and ‘nos’ in a chatbot window while online shopping, desperately trying to reach the inbox of a human employee. Take bank NatWest’s new AI-powered chatbot, ‘ Cora ’ for example. Yes, chatbots are undergoing a rebrand.

Banking 71

Banking Software Employee Study 71

Barokas

MARCH 31, 2020

All employees should have necessary IT to work from home. You want to be the first in line at the bank, not the last. Most companies have sick policies, but most employees in startups feel. furlough employees versus layoffs? 6) Consider programs and benefits that can help employees in times like these.

Employee 129

Employee Banking Policies Travel 129

Critical Mention

JUNE 13, 2018

When a company faces a crisis, its CEO must step up and restore his or her organization’s PR image in a crisis. Strong leadership and a carefully-crafted crisis communications strategy can help a company recover its image and earn back its audience’s trust. Wells Fargo. About a year-and-a-half ago investigators found 1.4

Company 87

Company Banking Crisis Facebook 87

Sword and the Script

DECEMBER 21, 2021

Year of the employee. 2022 is going to be known as the year of the employee. Now more than ever, brands are understanding the importance of building trust and being transparent with their audiences, not to mention the value of clear communication. Grace Platon , Communications Strategist, Communicate Grace , LLC .

Marketing 215

Marketing Content Marketing Social Media Employee 215

Stephen Waddington

FEBRUARY 21, 2022

The Communicating in a Crisis report records how public relations was successfully deployed during in the pandemic. Practitioners helped build audiences for research projects, spearheaded hackathons, led the NHS communication response, underpinned support for NHS workers, vaccine uptake, community engagement, and business support.

Publicity 131

Publicity Case Study Local Public Affairs 131

Reputation Us

SEPTEMBER 7, 2016

The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Credit Union Crisis Planning Essential. Trying to communicate a crisis without a plan is like trying to float a boat with holes.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Stephen Waddington

SEPTEMBER 29, 2020

But thankfully, our worst fears at the beginning of this crisis have proved to be groundless.,” Talent in flux The human impact of the crisis dominates the responses. say they have employees experiencing long-tail COVID-19. All around the world, our industry has been hit hard by COVID-19. said Ingham. “I A further 4.8%

Industry 146

Industry Crisis Government Survey 146

Sword and the Script

MARCH 17, 2020

Contrary to traditional PR wisdom to over-communicate in a crisis, businesses should identify thresholds for publishing external or client comms about Coronavirus. This leaves the line open for the on-scene commander and the next higher commander to communicate. It clutters the lines of communication with non-essential messages.

B2B 81

B2B Crisis Communications Crisis Software 81

Landis PR

JUNE 28, 2021

During COVID, we heard a lot about companies recognizing the serious toll the pandemic took on the mental and emotional well-being of employees. Employees were more than just workers; they were people, some like family, going through trauma. Many companies answered the important call to address their employee’s trauma.

Industry 85

Industry Retail Employee Crisis 85

ImPRessions - Crenshaw Communications

NOVEMBER 15, 2016

What was her corporate communications team thinking? But it makes us wonder what their PR strategists had been doing before the crisis hit and if they knew about the malfeasance. The bank had pressured salespeople to cross-sell to customers. Management compounded the bad news by seeming to blame employees. Time will tell.

Pharmaceuticals 120

Pharmaceuticals Banking Reputation Hotels 120

PRSay

OCTOBER 25, 2017

8–10: Breaking Misconceptions About Communicating With Rural Americans. When PR professionals target people in poor, rural communities, relying on stereotypes and misconceptions often hinders their campaigns, said Deana Rachelle Haworth, M.A., 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.”

Social Media 119

Social Media Conference Media Corporate 119

Sword and the Script

DECEMBER 23, 2014

A reluctance to face up immediately to bad news I what turned a problem at Salomon from one that could have easily been dispose of into one that almost cause the demise of a firm with 8,000 employees.”. He told legislators that his message to employees then was: “Lose money for the firm, and I will be understanding.

Reputation 116

Reputation Newspapers Crisis Communications Leadership 116

Doctor Spin

JUNE 29, 2022

There are serious problems with this approach: One problem is that the return on the PR investment is a fluctuating valuation rather than a net income; it’s not “money in the bank.” To calculate the value of the investment, we must know how severe the crisis would’ve impacted the organisation without the PR investment.

Public Affairs 52

Public Affairs Crisis Banking Crisis Communications 52

ImPRessions - Crenshaw Communications

NOVEMBER 23, 2020

The year of COVID-19, Black Lives Matter, assorted climate disasters, and a historically divisive presidential contest has accelerated existing trends and opened up new ones for professional communicators. This is particularly true for marketing, and the same applies to brand and corporate communications. Work will be fully digital.

Trends 407

Trends Communications Employee Corporate 407

ImPRessions - Crenshaw Communications

SEPTEMBER 22, 2016

In a statement before his testimony in front of the Senate Banking Committee, Wells Fargo CEO John Stumpf did what reputation experts generally counsel clients to do in the case of a breach of public trust. True Accountability Helps Defuse A Crisis. The learning for communicators is a simple one: public perception counts.

Pharmaceuticals 120

Pharmaceuticals Ethics Reputation Insurance 120

The Stalwart Blog

APRIL 14, 2017

I almost believe that United read the well thought out PR strategy that Uber used to answer its recent sexual harassment claim by a former employee and decided to do the exact opposite. United will also break into their piggy bank to reimburse every passenger of that infamous Flight 3411 for their troubles; somewhere around $14,000.

Airlines 74

Airlines Banking Fashion Crisis 74

Reputation Us

JANUARY 7, 2019

Due primarily to the multiple channels of communications afforded to the public in today’s 24/7 news environment, a credit union’s reputation is subject to constant evaluation and scrutiny. Reputation Action 1: Focus on Employees … First. Reputations are often damaged during and after a crisis hits a credit union.

Reputation 60

Reputation Nonprofit Policies Financial 60

Ethical Voices

JANUARY 23, 2023

Finally, I don’t see clients willing to invest in strategies and tactics to build their own list of stakeholders, which would allow them to communicate directly to their audiences when misinformation is running rampant. Brands need to shift from defense to offense, especially in crisis situations. That’s a real concern.

Ethics 77

Ethics Publicity Education Reputation 77

Sword and the Script

DECEMBER 26, 2023

Some marketing and communications predictions suggest AI will change the world; others see a tailspin of noise and and see humanity as a path for differentiation Most marketing and PR professionals have formed strong viewpoints on AI. That much is apparent I compiled this year’s list of marketing and communications predictions.

Writing 200

Writing Communications Marketing B2B 200

Newsfile

MAY 11, 2023

Along with this, shareholders and stakeholders expect to see important environmental, social and governance (ESG) communications. Therefore, companies can distribute the following newsworthy press releases as part of their ESG communications. To put it simply, your employees and stakeholders will be impressed.

Writing 52

Writing Energy Training Education 52

ImPRessions - Crenshaw Communications

JUNE 15, 2023

A scientific brand can go behind the scenes to reveal its R&D expertise, or profile individual employees who help make a difference. Customers or potential employees are more likely to trust a brand featured in the media. PR coverage can protect brand reputation A good reputation is like money in the bank.

Reputation 156

Reputation Brand Branding Media 156

Reputation Us

MAY 1, 2019

A 2019 survey conducted by DHM Research and ReputationUS (RepUs) indicates that 85% of responders feel positive about Oregon companies that are involved in their communities, and have an even higher positive impression when: Employees receive paid time-off to volunteer in the community. Boggs also managed accounts for.

Nonprofit 60

Nonprofit Corporate Reputation Community 60

ImPRessions - Crenshaw Communications

DECEMBER 28, 2018

It’s on every communications professional’s “worst” list. There have been too many apologies that later rang hollow, and its bank of good will is nearly empty. Here’s part one of my list for 2018 PR Winners and Losers. Let’s get the bad news out of the way first. The PR Losers. The NRA retrenches.

Banking 257

Banking Facebook Reputation Crisis 257

ImPRessions - Crenshaw Communications

FEBRUARY 28, 2023

A proactive PR effort is like reputation money in the bank; it can help businesses manage potentially damaging news or issues by building good will. And promoting timely and transparent communication with stakeholders, including customers, employees, and investors helps to do just that.

Strategy 193

Strategy Reputation Infographics Banking 193

Burrelles Fresh Ideas

OCTOBER 17, 2023

We use technology for everything from banking and shopping to communication and entertainment. Here are some ways PR pros and agencies can effectively contribute to the mission of NCSAM and educate employees and clients alike: Strategic messaging and positioning: PR agencies excel in crafting compelling narratives and messages.

Education 112

Education Employee Measurement Agency 112

Reputation Us

AUGUST 16, 2023

It has 13 employees across the country, and Boggs is the only one based here with an office on South Fourth Street. Services include online reputation monitoring, third-party reputation assessing, brand strategy planning, crisis planning and training and legal communications support.

Technology 78

Technology Reputation Crisis Financial 78

Sword and the Script

DECEMBER 20, 2022

a) Many community newspapers going away and hopefully still being available in some kind of online format. PR and communications pros will be leaning way more heavily on AI-powered content development tools in 2023. Jon Amar , Director of PR and Communications, Matter Unlimited. “I see a few things. More show and less tell.

Marketing 198

Marketing Content Marketing Data Social Media 198

Ethical Voices

JANUARY 22, 2024

He discusses a number of important ethics issues, including: What to do when your client asks you to besmirch the competition How to effectively and ethically build trust What to do when employees, clients and partners break your trust Why don’t you tell us a little bit more about yourself and your career? That was a deal breaker.

Ethics 78

Ethics How To Training Employee 78

PR in High Definition

JULY 28, 2021

However, for some brands, this only opened a can of worms when employees and some customers surfaced stories of how the brand had actually been discriminating against minority groups. Different countries have different senses of humour, different cultures, and just generally different ways of communicating with one another.

Social Media 71

Social Media Exercises Banking Employee 71

Mindful Marketing

MARCH 21, 2020

” Best Buy : “The first [goal] is to protect our customers, employees and their families. .” ” Best Buy : “The first [goal] is to protect our customers, employees and their families.

Viral 75

Viral Marketing Retail Transportation 75

NewsWhip

APRIL 22, 2022

Every three months, we look back at the previous quarter to examine the various communication crises that brands have had to navigate, and this report contains our analysis of Q1 of 2022. How many articles were written about each crisis. Apr 19th: The biggest crises of Q1 2022. What you’ll learn in our analysis: .

Twitter 78

Twitter Analysis Crisis Banking 78

Burrelles Fresh Ideas

JUNE 13, 2023

Equally important is recognizing what resonates best with your intended market — including their preferences and preferred communication channels- then delivering tailored content accordingly. Sometimes, it just takes a little community spirit. Besides her passion for digital marketing, she likes yoga, fitness, and hiking.

Analytics 40

Analytics Content Marketing Measurement Advertising 40

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. The breach was potentially very serious, involving the Social Security numbers and Canadian Social Insurance numbers as well as bank account numbers of Capital One customers.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218