Cision

SEPTEMBER 19, 2016

Recent updates to Facebook Messenger and Twitter DMs have renewed interest in social chat for customer communication, yet this is a medium that has been productive for communications professionals for quite some time. Moreover, many users have a different perception of privacy and social care on Twitter than of Facebook.

Skype 120

Skype Facebook Customer Service Google 120

Waxing UnLyrical

SEPTEMBER 28, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. Completely. Here’s the interview.

Social Media 61

Social Media Media Crisis Energy 61

Stephen Waddington

FEBRUARY 24, 2019

Zencastr is a cloud based alternative that provides a Skype-like service for recording interviews. Game over for organic social media More evidence that it's over for organic social media. Algorithms have all but killed word of mouth on social media platforms. It’s a brutal read.

Skype 61

Skype Facebook Sports Interviews 61

Waxing UnLyrical

JUNE 22, 2011

Sam Title even got on a Skype IM chat with me to help me customize my MacBook Pro, since I was, at the time, completely clueless about all things Apple (not that I’m much better now, but certainly a little better). When customer service is less than great. My friends have had their own issues with it.

Customer Service 65

Customer Service Skype Nonprofit Privacy 65

Waxing UnLyrical

APRIL 10, 2013

They also have really good customer service. Content curation & social media management. I was on a Skype chat with my mom a few weeks ago, and realized I could no longer share my screen (unless I wanted to up my Skype subscription to a premium one… and I don’t see any reason to do that).

Tools 105

Tools Skype Google LinkedIn 105