Sword and the Script
NOVEMBER 19, 2019
It can, according to Jeffrey Crow, who has twice served as the CMO for fairly large enterprises. The reputation the network services and solutions provider Earthlink gained for customer service is a prime example. 5) As a marketing leader in a large enterprise, how have you used storytelling?
ImPRessions - Crenshaw Communications
DECEMBER 21, 2016
Good CX combines people, process and technology to understand, anticipate and consistently deliver a high-quality experience across all of a product or service brand’s touch points, from website to customer service. Everyone loves a story of customer service that goes above and beyond.
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Sword and the Script
JUNE 3, 2020
It’s too much, too fast and too convenient for enterprises motivated by profit. She joined the company as a sales associate in 1987 and before her promotion served as the company’s chief customer service officer. Out of respect, yesterday, I did not publish. But I did watch, listen and read. My instinct?
Cision
OCTOBER 16, 2017
It seems like maybe the C-suite is much more aware of the value that communications and reputation can add to an enterprise. But then you also have customer service and customer experience teams that are focused on when someone just has a bad, or a good, customer experience and how you react to that.
Lauri Pehar Borsh
AUGUST 12, 2015
It may be remarkable or even breathtaking, it could even be the beginning of a multi-million dollar enterprise! You do not have to become a viral sensation to be successful! Your product may be perfectly brilliant but without revenue the media will view it as a hobby not an enterprise. You do not have any followers.
Lauri Pehar Borsh
AUGUST 12, 2015
It may be remarkable or even breathtaking, it could even be the beginning of a multi-million dollar enterprise! You do not have to become a viral sensation to be successful! Your product may be perfectly brilliant but without revenue the media will view it as a hobby not an enterprise. You do not have any followers.
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