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5 Valuable Notes on Crisis Management from the “Ray Donovan” TV series

Reputation Antistress by Sergii Bidenko

I have a hobby of watching TV series and films about crises – both business and politics. It's about a crisis fixer who helps rich and influential clients solve their problems. In my practice, only some clients want to protect themselves in advance than those who call me during a crisis. So, you know your problems.

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The 7 Deadly Sins of Crisis (Mis)Management

Melissa Agnes

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. Ignore the crisis … It’ll go away right? Today, speed is everything.

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Are You Ready For a Live-Streamed Crisis?

Melissa Agnes

Live-streaming is an emerging reality that you should be addressing and incorporating into your crisis preparedness program. It’s no secret that social media and mobile technology have changed the landscape for crisis management. Can live-streaming be leveraged to your crisis management advantage?

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“The Wolf” (Pulp Fiction) – Reputation Management Before Crisis

Reputation Us

There is no universally approved or formal title for professionals who perform immediate crisis support. Often used titles include “PR Pros” or “PR guy or gal,” or generally speaking, “Crisis people” (e.g., “ Wells Fargo ‘s PR people were spinning this crisis into a positive for the bank.”). FLIGHT ATTENDANTS.

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Crisis Support: “The Wolfe” (Pulp Fiction)

Reputation Us

There is no universally approved or formal title for professionals who perform immediate crisis support. Often used titles include “PR Pros” or “PR guy or gal,” or generally speaking, “Crisis people” (e.g. BP’s PR people were spinning this crisis into a positive for the oil company.”). Need a Reputation Manager?

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Reactive PR Opportunities in Brand Mentions

ImPRessions - Crenshaw Communications

While not a direct attack on Tide’s products, the viral video trend of teenagers filming themselves eating Tide Pods in 2017-2018 led to many emergency room reports – and the risk of injury or worse. Not only is this episode considered textbook crisis management , but it also boosted Tide’s brand exposure.

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Top nine PR crises so far for 2019

Prohibition

Neither the CEO nor the chairman’s names were associated with this crisis and no names of any higher-ups in the company were found in the apology post. The commercial showed clips and images of sexism in films, boardrooms and also violence. The key of any crisis communication is to be proactive, transparent and accountable.

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