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The 7 Deadly Sins of Crisis (Mis)Management

Melissa Agnes

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. You’ll lose trust and become a “target” for those who point to corporate secrecy.

Crisis 264
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5 Valuable Notes on Crisis Management from the “Ray Donovan” TV series

Reputation Antistress by Sergii Bidenko

I have a hobby of watching TV series and films about crises – both business and politics. It's about a crisis fixer who helps rich and influential clients solve their problems. This allows me to quickly mobilize the resources necessary to respond to a client's crisis. One of my favorite TV series is Ray Donovan.

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Are You Ready For a Live-Streamed Crisis?

Melissa Agnes

Live-streamed video footage comes with a certain amount of weight – especially when it’s produced by a seemingly innocent bystander or individual, rather than a corporation. This simple act showed a level of willingness to be transparent and amplified the reach of his important crisis communications.

Crisis 100
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Controlled Chaos: 86 Comms Pros Explain How Communications Work Has Changed

Sword and the Script

Clients now expect PR people to also be search experts, content experts, working knowledge of Google Analytics, knowledge of all sorts of tracking tools to measure effectiveness, while filming, producing, and editing video and managing multiple social media accounts.”. Crisis interrupted. Additional duties. Acting like a publisher.

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PRoust Questionnaire: Sean Kelly

PR Conversations

I enjoy the adrenaline rush of crisis communications. Has a novel, film, play or other work of fiction ever influenced you as a PR practitioner? The film (starring Al Pacino) was about ethics and standing up for your principles at any cost. In fact, The Divine Ryans was made into a movie and it was filmed here in St.

Film 40
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PRoust Questionnaire: Sean Kelly

PR Conversations

I enjoy the adrenaline rush of crisis communications. Has a novel, film, play or other work of fiction ever influenced you as a PR practitioner? The film (starring Al Pacino) was about ethics and standing up for your principles at any cost. In fact, The Divine Ryans was made into a movie and it was filmed here in St.

Film 40
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7 Lessons That Ryan Lochte’s Olympic Crisis Can Teach PR Pros

MaccaPR

Along with the term “non-denial denial” – coined by editor Ben Bradlee of the Washington Post to describe the Nixon Administration’s evasive responses during Watergate – corporate communicators should be wary of issuing what can only be called a non-apology apology. Lesson #3 – Apologize – No Really, Sincerely Apologize.

Crisis 48