Barokas

MARCH 22, 2018

Through an aggressive media relations campaign, our team secured over 250 top-tier broadcast and print media hits on the local and national level in publications including CBS Sports, ESPN, Wall Street Journal, among others. We managed The Shop’s social platforms, which became the company’s main channel for customer service.

Public Affairs 49

Public Affairs Sports Engineering Local 49

Communications Conversations

MARCH 29, 2019

So, I asked a few key local leaders for up-and-coming social media or communications superstars they admire. She is well versed in customer service and thrives on building relationships — online and in person — while accomplishing a variety of demanding business goals. Bank (nominated by Monica Wiant). Hill Center.

Social Media 128

Social Media Agriculture Marketing Media 128

Communications Conversations

JUNE 11, 2019

I posted about my experience on Facebook, lamenting how broken our health care system is. To my surprise my friends came back with a host of other industries where this lack of customer service and experience matters–home construction, cable TV companies, credit card companies and hair salons (that one surprised me). .”

Banking 92

Banking Customer Service Construction Local 92

Sword and the Script

DECEMBER 20, 2022

Online communities deepen connections and build relationships with customers and prospects that impact product development, customer service, and marketing strategies.”. ~ Grace Platon , Communications Strategist, Communicate Grace, LLC. As Meta (Facebook) languishes, new platforms are emerging to meet the opportunities ahead.

Marketing 190

Marketing Content Marketing Data Social Media 190

PR Fuel

NOVEMBER 13, 2018

Your customers do as well. They like to stay in their “corners” of the web – why do you think Facebook became so popular, after all? What you think works about your company is practically irrelevant – the only thing that matters is what your customers like and want. How do you find out what your customers like about you?

Customer Service 40

Customer Service Web Energy Company 40

PR Fuel

OCTOBER 30, 2018

We have web chat available during office hours, and our phone is answered 24 x 7, but email communication is by far the most important way we serve many hundreds of customers each month. I hope you enjoy the reviews below, where I cover email marketing, email customer service, and email pitching. Sometimes it can.

Communications 40

Communications Pitching Writing Social Media 40