Landis PR

MAY 9, 2022

Successful crisis communications strategizing occurs before an incident. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. Get Your Crisis Team Together: Convene your team as quickly as possible to establish roles and responsibilities.

Crisis 59

Crisis Communications Crisis Communications Guidelines 59

Solo PR Pro

MAY 11, 2021

There’s a whole community of like minded people you can lean on. In this monthly series, we ask five Solo PR Pro members to share their best tips, tricks and resources for managing their solo business. 5 solo PR pros advise on crisis communications. Joe Culotta, What's Up Communications. That’s my job.

Crisis 115

Crisis Crisis Communications Exercises Communications 115

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. Make sure that the Chapter board knows the importance of crisis planning. Know your resources. Are any board members proficient in crisis planning? Not on my list? Assemble a crew.

Crisis 78

Crisis Crisis Communications Nonprofit Local 78

Melissa Agnes

MAY 26, 2014

We are frequently reminded that the art of crisis communications and crisis management is a tough one to master. Some people do it right in a crisis. So, let’s look at what to avoid when confronted with a crisis. You’ll lose trust and become a “target” for those who point to corporate secrecy.

Crisis 264

Crisis Crisis Communications Film Training 264

Sword and the Script

MARCH 17, 2020

If your company does meet the threshold you’ve determine, then tried and true crisis communications wisdom applies: be transparent, take responsibility, work toward a resolution, and be human and decent in all communications. The worst-case scenario for crisis communicators in a technology company is compounding circumstances.

B2B 80

B2B Crisis Communications Crisis Software 80

Cision

APRIL 13, 2016

Josh Culling, senior vice president at Dezenhall Resources, Ltd., says it’s more important to add value with your crisis communication than to try and spin the issue. What are some of the key components of a successful crisis communication strategy? What role does social media play in crisis communication?

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Working through a PR crisis. “The Year in Crisis PR.”

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Stuart Bruce

JULY 15, 2014

He apparently fails to understand social media’s importance for corporate affairs, corporate reputation, investor relations, human resources, CSR and crisis communications to name but a few. He might have a point if you simply look at how social media can be used for consumer marketing or customer service.

Social Media 132

Social Media Public Affairs Media Crisis Communications 132

Doctor Spin

FEBRUARY 14, 2024

Tools and Tactics Public Relations: PR uses tools such as press releases , events, community involvement, web- and social media publishing, and interactions with the news media to earn public attention and goodwill. It also involves crisis communication to mitigate damage to the company’s reputation.

Publicity 52

Publicity Marketing eBook Public Affairs 52

Melissa Agnes

MAY 2, 2016

Tip: If you list out your top 5-10 most likely crisis scenarios, this will go a long way in helping you identify the most important action items for each department or team member. 3- Pre-approved crisis communication strategy and messaging. Yet timely approvals of communications can be a challenging and daunting task.

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

Sword and the Script

APRIL 23, 2019

But a new survey out of the Center for Public Relations at USC Annenberg shows that isn’t happening among some PR pros and corporate communicators. The annual survey polled 210 CEOs, 1,583 PR professionals and 378 students with an eclectic mix of questions to develop the 2019 Global Communications Report.

Technology 128

Technology Study Communications Survey 128

Reputation Antistress by Sergii Bidenko

JULY 10, 2023

This allows me to quickly mobilize the resources necessary to respond to a client's crisis. Communicate effectively Ray Donovan is a pro at what he says and how he says it. My list of such professionals includes people I appreciate for their willingness to get involved in a project quickly and for their trust in me.

Crisis Management 52

Crisis Management Crisis Film Reputation 52

Cision

JUNE 15, 2017

Hispanic public relations professionals, I’m excited to work with this year’s diverse volunteer board representing corporate, agency, consultants, and media entities, to help cultivate our future leaders and propel our industry. We want to deliver PR results, but we also need to provide a resource for our media contacts.

Automotive 245

Automotive Resources Strategy Consumer 245

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Sword and the Script

AUGUST 1, 2022

More and more crisis communication events that interrupt the general flow of work in our area. More digital communications; not in person anymore.”. A mix of internal and external resources. However, 36% also said they will send more work to outside resources such as agencies and freelancers.

Survey 130

Survey Communications Measurement Internal 130

Prohibition

DECEMBER 9, 2021

To counteract these search results you should create a content marketing plan for your brand name and targeted search terms – through blogging, contributing to industry-leading publications and promoting good news through press releases and effective corporate communications. But unfortunately a crisis can strike at any time.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

5W PR

MARCH 23, 2020

Companies and corporations are scrambling to adjust to what the COVID-19 pandemic means for day-to-day business. Human Resources should keep up to date on potential symptoms, high-risk travel areas, and CDC recommendations and be sure to communicate these to all employees. Encourage sick employees to stay home.

Policies 103

Policies Guidelines Government Employee 103

Sword and the Script

OCTOBER 25, 2022

Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. We are in a constant state of alert, waiting to see if it’s ok to run our campaigns or manage the latest work/US/world crisis.”. Crisis/DEI/CSR have become more front and center.”.

Communications 122

Communications Crisis Internal International 122

Stuart Bruce

JANUARY 7, 2016

Reporting on the research The Telegraph claims this means that, including the UK’s biggest firms, the total value of corporate reputation for all UK-listed companies topped £1.7 Other recent high-profile crises that have damaged corporate reputations include cyber attacks on TalkTalk and Ashley Madison.

Reputation 60

Reputation Company Corporate Crisis Communications 60

Cision

FEBRUARY 25, 2016

When I started at GE in 1995, I was one of a handful of people at corporate headquarters who had ever used the Internet. The media industry was profitable, reporters had time and resources to research stories and there were even dedicated fact-checkers at some publications. When things seem complicated, I always come back to that.

Newspapers 120

Newspapers Financial Crisis System 120

PRSay

JANUARY 13, 2021

While this is not always possible due to resources, you might try teaming internal communicators up to examine each other’s area of control. Corporate video views and duration (compared to video length). You might also recruit some IT and HR people to assist, particularly when it comes time to gather data. Sign-ups or opt-outs.

Internal 188

Internal International Data Communications 188

Waxing UnLyrical

AUGUST 18, 2014

Why: Once perceived as a peer-to peer movement, attitudes towards the “collaborative economy” are quickly evolving in the corporate world. Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. Based in the Washington, D.C.,

Crisis Communications 75

Crisis Communications Software B2B Crisis 75

Cision

JANUARY 21, 2016

They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Q: What resources were used to research evidence of people cancelling trips? Basics for having a plan in place ahead of a crisis?

Crisis 120

Crisis Tourism Hotels Crisis Communications 120

Melissa Agnes

MARCH 6, 2018

Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis ready.

Crisis 172

Crisis Crisis Management Handbook Viral 172

Solo PR Pro

NOVEMBER 10, 2020

Neither can a communications counselor. Communications professionals are valuable resources. Like the judge, the reporter/editor ultimately makes that decision based on what was said. I think we’ve established a lawyer can’t make guarantees. That noted, you wouldn’t go into trial representing yourself.

Communications 99

Communications Comparison Exercises Interviews 99

Prohibition

DECEMBER 13, 2021

A crisis can be anything that disrupts the normal flow of your business. Or it could be a production, financial or management failure that causes a corporate crisis for your business. For example, a cyberattack might halt corporate activities and make them impossible to resume. Setup a crisis communication team.

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Melissa Agnes

AUGUST 29, 2016

Developing crisis communication strategies for different types of crisis scenarios will help you pre-determine the correct approach for response in each case. Drafting and pre-approving specific crisis communications will help you manage the time pressures in a crisis, which can be stressful in and of themselves.

Crisis 154

Crisis Crisis Management Crisis Communications Training 154

Landis PR

MARCH 18, 2024

The more comfortable you are in an interview, the more likely the reporter will come back to you as a resource for other relevant stories. Get more ink Reporters are constantly looking for credible sources that they can interview. Feel prepared to say “yes” When opportunity strikes – you’re ready to say yes to interviews.

Media Training 59

Media Training Training Media Interviews 59

Solo PR Pro

SEPTEMBER 21, 2021

It was in that role where she had her first experience owning crisis communications for a major brand, when the retailer came under fire on Black Friday by an anti-fur demonstration group. From freelance to firm. Continuously networking within the PR field has also helped Susan to build out a well-rounded team at Carson Stoga.

Meeting 91

Meeting Retail Groups Hotels 91

Stuart Bruce

NOVEMBER 27, 2015

Paul Holmes, founder and CEO of the eponymous Holmes Report, the news, research and insight resource for global public relations, said: “Your ambition shouldn’t be to catch up with the US. It should be to leapfrog the US.”

Mobile 60

Mobile Public Affairs Government Local 60

Stuart Bruce

FEBRUARY 19, 2015

Since columnist Peter Oborne sensationally resigned from The Telegraph with a devastating public critique of what he believed to be its declining ethical and editorial standards I’ve read very little about the role and implications for PR, corporate communications and business. But two wrongs don’t make a right.

Ethics 60

Ethics Journalism Banking Media 60

Waxing UnLyrical

MARCH 15, 2018

What was once considered verboten is now encouraged, with employee voices viewed as a powerful new channel for spreading the word, especially during a crisis. Everyone wants to work for an ethical company and takes it personally when corporate actions are misinterpreted or mislabeled. Reach her at Blink OnDemand Crisis PR.

Employee 70

Employee Crisis Corporate Social Media 70

Waxing UnLyrical

MARCH 3, 2014

Crisis Communications: My Crush on Under Armour’s Response. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Resources Shonali Burke Weekly Roundup being personable personal brand' A thoughtful post from Geoff Livingston.

Crisis Communications 80

Crisis Communications Resources Social Media Web 80

PRSay

APRIL 6, 2018

Corporate malfeasance. From a crisis management point of view, 2017 had it all! Donnelly authored the opening chapter in a new e-book, “The New Rules of Crisis Management – Issues & Crisis Planning and Response in the Digital Age,” published by RockDove, with distribution support from PRSA Corporate Development.

Crisis Management 124

Crisis Management Crisis Airlines Viral 124

Waxing UnLyrical

MAY 6, 2013

Great emergencies and crises show us how much greater our vital resources are than we had supposed.” – William James, “The Letters of William James – To W. Some of the organizations he has counseled include the Blood Bank of Hawaii, Medical Area Service Corporation and Boston Harborfest. Lutoslawski, May 6, 1906” [1920].

Publicity 95

Publicity Government Crisis Communications Nonprofit 95

Waxing UnLyrical

AUGUST 18, 2014

Why: Once perceived as a peer-to peer movement, attitudes towards the “collaborative economy” are quickly evolving in the corporate world. Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. Based in the Washington, D.C.,

Crisis Communications 40

Crisis Communications Software B2B Crisis 40

Cision

OCTOBER 13, 2016

In this interview, Travis shares the essential elements of a successful communication strategy, the biggest mistakes communicators make and why understanding your target audience is so important for creating effective communication. How did you get your start in corporate communications? How did you handle it?

Crisis 120

Crisis Corporate Construction Communications 120