Thu.Jul 15, 2021

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7 ways to use PR to improve customer satisfaction

Agility PR Solutions

Customer satisfaction used to be the measure of how happy a customer is with a company’s products or services. Nowadays, there’s more to customer satisfaction than meets the eye. To fully satisfy your customers, you need to give them a complete experience of interactions with your company. From how the product/service is marketed to how […]. The post 7 ways to use PR to improve customer satisfaction appeared first on Agility PR Solutions.

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UK Media Moves including The Independent, Liverpool Echo, Insider UK and more

Cision

Anna Isaac has joined The Independent as Economics Editor; Joe Rimmer appointed Head of Football at the Liverpool Echo; James Dean has joined Insider UK as Deputy Editor, Business.

Media 156
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Study: Today’s podcast audience is a WOM powerhouse

Agility PR Solutions

“Even before COVID-19, the podcast industry was seeing rapid growth, with monthly listeners reaching 645mn globally in 2019 and advertising revenues growing at a double-digit rate; industry revenues are poised to more than double by 2024,” according to PwC’s Entertainment & Media Outlook 2020-2024. Good news for podcast advertisers: we have strong evidence that the […].

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6 Top News Sites for Kids & Teens

Cision

Back-to-school will be here soon, so our latest roundup features a few standout news sites for kids and teens to help them follow current events.

Blogging 156
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Peter H. Paulsen’s Inspiring Tale Continues to Resonate in 2024

Two years after its initial release, Peter H. Paulsen’s book, From Brick and Mortar to Prosperity, continues to inspire readers around the globe.

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What is the Difference Between Publicity and Public Relations?

HMA Public Relations

We often see publicity and public relations used interchangeably since many believe that these terms are the same thing, but that isn’t true. Hear more from Autumn Jarrett.

Publicity 109
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How PepsiCo uses data to power creativity

NewsWhip

Recently, we sat down with PepsiCo’s Lauren Powell to talk about how her team works to transform trends into successful campaigns and how data can power creative. Every successful modern creative campaign is powered by insight and data. Lauren Powell, Analytics & Social Listening Lead with PepsiCo’s Creators League Studio, joined NewsWhip CEO Paul Quigley for a discussion on using content analytics and social listening to support the creative process at a recent webinar. .