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Behind the Headlines with ProPublica’s Dan Golden

Cision

But she couldn’t afford to go to college, because she was an undocumented immigrant and thus ineligible for federal financial aid. Automated customer service. Bright and thoughtful, she had been admitted to Gallaudet University, the premier school for the deaf. Instead, she was pressing shirts in a Cape Cod laundry.

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#SMWChicago Recaps: Social Intelligence, Evolving Media & More

Cision

Each delved into how social intelligence can help you listen to conversations online to benefit your brand’s customer service, marketing, product development, sales and PR initiatives. There is size to their audience; they do have a financial force; and lastly, there is diversity to diversity. . Measurement.

Media 120
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M&A: The Top Reasons Why One Company Acquires Another [PR Tech Sum]

Sword and the Script

Brandwatch provides “social listening” which is industry jargon for old-fashioned social media monitoring. Muck Rack is a comprehensive all-in-one tool – and it puts customer service front and center. Cision said it’s acquiring Brandwatch “for $450 million, in a combined cash and shares deal,” according to TechCrunch.

Company 154
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Credit Union Times: CU Crisis Planning Essential

Reputation Us

” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. That’s what good customer service is,” Huey explained. “I Credit Union Crisis Planning Essential. People want to know. Perception is reality.

Crisis 60
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Is AI Chat the Ultimate Cheat Code?

Mindful Marketing

Here are some of the actions at which ChatGPT balked: White Lies: When asked how to respond to a fashion-challenged friend who asks you how they look, ChatGPT was emphatic about not hurting their feelings but also not telling an untruth. Their fashion taste is not good. Questions are in bold; the bot’s responses, in italics.

Ethics 98
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Relations with customers and prospects

PR Conversations

The next chapter, discussed in this post, however, is different and feels remarkably old-fashioned in many respects. Its title: Relations with Customers and Prospects , is essentially what today may be thought of as marketing rather than public relations. Customer services. Community service. Vendor relations.

Retail 40
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Relations with customers and prospects

PR Conversations

The next chapter, discussed in this post, however, is different and feels remarkably old-fashioned in many respects. Its title: Relations with Customers and Prospects , is essentially what today may be thought of as marketing rather than public relations. Customer services. Community service. Vendor relations.

Retail 40