Shift Communications

JANUARY 22, 2018

Many financial crises, such as incorrect reporting of financial results, stem from failures of intent. Enron failed first in competency when it didn’t generate financial performance, then failed to disclose those results honestly, a failure of character. Failure of fairness , seeking to disadvantage a set of stakeholders.

Crisis Communications 98

Crisis Communications Crisis Reputation Communications 98

Polaris

DECEMBER 11, 2014

I had the great pleasure a few weeks ago to speak to a class at my alma mater, the Ivey Business School , about reputation management. The class, led by Mary Weil , was part of the school’s Reputation Management course. dpms is a local London business that sells branded apparel, jewelry and products by local artisans.

Apparel 123

Apparel Media Ethics Interviews 123

Reputation Us

AUGUST 18, 2016

Nordstrom believes in taking care of its customers even if it means taking back a set of tires that were never even purchased at the apparel store. Another apparel company that has built its legacy upon accepting all reasons for returns is LL Bean. That’s why a financial institute like USAA easily stands out.

Apparel 60

Apparel Strategy Customer Service Financial 60

Communications Conversations

MAY 30, 2018

Current role: Co-founder and CEO of a women’s apparel startup, Alice Riot LLC. I’m co-founder and CEO of a women’s apparel startup, Alice Riot LLC. I miss the issues and reputation management work, especially on corporate responsibility issues. Prior to Alice Riot, I had zero background in fashion or apparel.

Apparel 106

Apparel Public Affairs Training Corporate 106

David PR Group

OCTOBER 12, 2016

On July 4, 2014, American Apparel posted an image on its Tumblr account that someone thought was fireworks but was in reality a stylized image of the space shuttle Challenger explosion from 1986. More information and a sample social media policy are available in my book How to Protect (Or Destroy) Your Reputation Online. –John.

Policies 40

Policies Social Media Handbook Guidelines 40