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TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus

Melissa Agnes

Welcome to episode #016 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Hemus. Malaysia Airlines has suffered through two devastating and traumatic crises this year. These are two major crises, ultimate nightmares for any airline, and Malaysia Airlines faced both within months from one another.

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When The CEO Should Be The PR Spokesperson

ImPRessions - Crenshaw Communications

Public relations teams and their agencies typically want to advise a CEO directly, and we routinely urge leaders to build a public profile through social media and high-level content. It’s not always about crisis management. Photo by Foto Sushi on Unsplash. To announce a new strategy.

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How Digital PR Pros Can Cope with Recent Google Search Updates

Cision

This practice was followed by several digital PR agencies with the aim of getting their client’s link uploaded on any website hook, line and sinker. As we saw with the recent United Airlines fiasco , crisis news doesn’t take time to go viral. As such, digital PR agencies have no alternative but to catch up.

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Why it’s important to prepare for a PR crisis

Prohibition

Each PR crisis will affect each company, brand or individual in a different way – that’s because they’re all different. And not every company has an appropriate response to that specific crisis. This is where effective PR crisis management comes in. Create a written crisis plan.

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#19: Building a framework for reputation management

NewsWhip

Deploying crisis management teams | Jump to text. And it’s one of those things, that people often conflate risk management and crisis management, or don’t understand the difference necessarily in how those two either interplay or play off of each other, or nothing to do with each other sometimes.

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Top 11 PR Crises in 2020 So Far

Prohibition

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ Get in touch with us today to find out how we could support you with your PR crisis management. . — Kelly Bonner (@KellyBonner) May 4, 2020.

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Top 11 PR Crises in 2020 So Far

Prohibition

This was followed with a rather disappointing remark from the airline s chief executive who admitted: ‘social distancing on flights just isn’t realistic.’ Get in touch with us today to find out how we could support you with your PR crisis management. . — Kelly Bonner (@KellyBonner) May 4, 2020.

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