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S&T Live Recap: For Southwest Airlines, a Complex Crisis Required a ‘Thoughtful Communication Plan’

PRSay

“Whenever we get into any crisis moment, the guiding principles for us are compassion and action,” said Linda Rutherford, chief administration and communications officer for Southwest Airlines. We needed to be sure that we had good information getting out to our employees, so that they, in turn, could educate customers,” she said. “We

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Executives need to get a lot more real in 2022 on LinkedIn

Communications Conversations

However, as more execs started using LinkedIn as a tool to reach employees, customers and prospects, one theme started to emerge: These execs were just mouthpieces for the company. Surely by now you’ve been the video below of her making an emotional announcement to employees. Like this post about his wonderful dog, Oliver.

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Crisis Management Lessons From Boeing’s 737 Max Disasters

PRSay

And we’re going to do about half of that in 2021, and probably the remainder in 2022. The airlines themselves have to return their fleets to service. On communicating with employees during the crisis: We want to communicate to employees first, before communicating to the outside world. We were playing catchup.

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Global Business Leaders Congratulate Maxim Behar for the PR Week Award as Best PR Professional in Europe for 2022

Maxim Behar

And what always impresses me most is how much your employees love you. Sales and Traffic Representative, Turkish Airlines. Dear Maxim, on behalf of Turkish Airlines, we would like to congratulate you on winning the Best PR professional in Europe. And again, wishing you all the best for your “Best PR Professional in Europe 2022”!

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Maxim Behar: Politics in the modern world must be entirely dependent on the opinion and operations of business

Maxim Behar

Maxim: I often say that right now the whole world is a big mess, and from this mess we have to create something that can suit businesses, employees, pensioners, of course, students, and all people. Here, in this day and age, 2022, businesses have the wonderful opportunity to do their profits transparently. Host: But they don't.

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A Measurement Summit for All Reasons

Katie Paine's Measurement Blog

The Paine of Measurement, November 2022 Hello Measurement Fans, Welcome to the November issue of The Measurement Advisor , in which we review the presentations at the recent Summit on the Future of Communications Measurement. As you will see below, to call our 2022 Summit “illuminating” would be an understatement.

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Press Release Horror Stories: 5 Lessons Learned from Epic PR Fails

Newsfile

The crashes of Lion Air Flight 610 in Indonesia and Ethiopian Airlines Flight 302 in Ethiopia resulted in 346 fatalities. But by 2022, the company decided to replace the decades long controversial product with cornstarch. This led to the worldwide grounding of 387 Boeing 737 Max aircrafts. According to a U.S.

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