NewsWhip

NOVEMBER 2, 2021

We discussed our latest brand crisis research around misinformation, worker strikes, and vaccine mandates and the key features of public and media interest during the October episode of the NewsWhip Pulse. Nicholson explains that in 2016 “outright false stories were going viral” and now it has become harder to identify.

Crisis 78

Crisis Brand Branding Airlines 78

MaccaPR

SEPTEMBER 13, 2016

But oh, lordy – we as communications and marketing professionals can receive a master class in what NOT to do during a crisis from Lochte’s self-immolation at the 2016 Summer Olympics in Rio de Janeiro. August 19, 2016. Everything you do is on camera or leaves some other digital trail,” warns Austin.

Crisis 48

Crisis Airlines Reputation Corporate 48

ImPRessions - Crenshaw Communications

APRIL 10, 2018

Scandal: 2016. ” Most significantly, he blames lower-level employees, saying they “misinterpreted” the company’s sales incentive policy. If 1% (over 5000) employees are fired for defrauding their customers, how can management not take responsibility for this behavior? CEO Oscar Munoz, United Airlines .

Interviews 170

Interviews Media Training Training Video 170

MaccaPR

JUNE 8, 2017

When Prince died in April 2016, I was impressed by how you gathered his friends to honor him. Prince died on a Thursday in 2016, and that Sunday, we did a one-hour tribute show with guests like Jearlyn Steele, who sang with him. Munoz did not respond in a humane or human way to the crisis when the physician was dragged off that plane.

Radio 89

Radio Instagram Pitching Interviews 89

Maxim Behar

DECEMBER 20, 2022

Singer and Eurovision Finalist 2016. And what always impresses me most is how much your employees love you. Sales and Traffic Representative, Turkish Airlines. Dear Maxim, on behalf of Turkish Airlines, we would like to congratulate you on winning the Best PR professional in Europe. Crisis Communications Author.

Energy 52

Energy Groups Internal International 52

Melissa Agnes

FEBRUARY 2, 2016

As we handed the Air Canada employee our boarding passes, the dream moment happened… she tore them up, gave us a dazzling smile and kindly said “great news, you’ve been upgraded to first class!” It was certainly not a crisis, but it was an issue – especially to me, considering my computer was now soaked with champagne.

Corporate 167

Corporate Airlines Employee Training 167

Presspage

NOVEMBER 10, 2017

The PR and communications team not only worked overtime to timely inform travellers, affected families, employees, partners and a multitude of other audiences of the disruption and consequences, they also successfully combated fake news concerning their airfield being flooded. The Peggy G. Hereford award , the conference's top accolade.

Internal 0

Internal International Industry Infographics 0