HMA Public Relations

JUNE 2, 2021

(PHOENIX – June 2, 2021) – Southwest Behavioral & Health Services (SB&H), an innovative leader in behavioral health, today announced that it has been recognized by the Healthy Arizona Worksites Program (HAWP) for making efforts to positively affect the health and well-being of employees, their families, and the community.

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PR Fuel

MARCH 12, 2023

In December of 2022, Southwest Airlines shut down nearly 100% of flights, leaving customers angry and confused. This company damaged its reputation within one day and lost many long-term customers. There are many contributing components to a reputation, Read More The post How to Improve Your Business Reputation appeared first on eReleases.

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Institute for Public Relations

DECEMBER 19, 2023

. – The Institute for Public Relations is thrilled to announce nine new Trustees to the Board: Kristine Boyden, BCW, Chief Executive Officer (US) Katherine Burns, L’Oreal Groupe (US), AVP, Corporate Affairs and Engagement Whitney Eichinger, Southwest Airlines, Chief Communications Officer Juan Meng, Ph.D.,

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Flatiron Communications

NOVEMBER 23, 2015

Since the Paris attacks, we’ve also seen ill-conceived behavior by at least one heretofore well-regarded company – Southwest Airlines. They were in line to board a flight at Midway Airport in Chicago when the Southwest agent at the gate refused to let them board. ” We live in troubling times.

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Katie Paine's Measurement Blog

MAY 6, 2016

It’s no secret to regular readers of The Measurement Advisor that Southwest Airlines has always been on the forefront of measurement. The post The Measurement Mavens of the Month: Cindy Villafranca and the Team at Southwest Airlines appeared first on Paine Publishing.

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Prowly

OCTOBER 30, 2017

Some do a good job of apologizing (Southwest) while others not so much (United). Southwest’s apology was immediate and sincere, while it took United three attempts to finally begin to get it right. Missteps will happen. The post How to Apologize If Your Brand Messes Up appeared first on Prowly Magazine.

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Communications Conversations

SEPTEMBER 30, 2022

And earlier this year, Southwest Air tried to have some fun with a string of tweets, conceivably from one of their interns. Southwest Airlines (@SouthwestAir) April 13, 2022. This tweet also resulted in the firing of the social media manager responsible for it. Hey everyone. It’s the Social Media Intern.

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Ronn Torossian

MAY 1, 2018

A Southwest pilot and former fighter jock safely landed a flight after losing an engine and having to turn around and make an emergency stop. No one wants their brand connected with a tragedy. But it could happen. In fact, it does happen, a lot more than we would like. Think about these recent headlines….

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Cision

NOVEMBER 1, 2017

In the second episode of Earned Media Rising , Southwest Airlines’ Linda Rutherford and Frito-Lay North America’s Chris Kuechenmeister discuss how brands have effectively evolved how they use storytelling to drive authenticity; the importance of transparency in today’s market; how can organizations be the guardians of their brand, especially in the (..)

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5W PR

MARCH 19, 2024

South by Southwest (SXSW) 2024 recently concluded, leaving attendees from 5WPR with a wealth of insights into the evolving landscape of technology, marketing, and leadership. From discussions on investor trends to the importance of community engagement, this year’s conference offered a glimpse into the future of business and innovation.

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HMA Public Relations

AUGUST 31, 2021

The Rocky Mountain Southwest Chapter of the National Academy of Television Arts and Sciences has chosen its 2021 Silver Circle Society inductees, each of whom will be honored at the Rocky Mountain Emmys, Nov 6. Click the link to read more about the 2021 Silver Circle Society inductees!

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ImPRessions - Crenshaw Communications

DECEMBER 18, 2017

Southwest Airlines’ soft landing. But consider how Southwest Airlines handled a tricky passenger situation in September. Even though it was within its rights to deny boarding to a passenger who couldn’t travel safely with animals on board, Southwest acted swiftly to contain the damage. Well handled.

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ImPRessions - Crenshaw Communications

MAY 15, 2018

Southwest’s emotional intelligence. After an emergency landing in which a passenger was killed on April 17, Southwest released an initial statement on social media and its press page saying it was gathering information about the situation. In the wake of so many controversies, its communications has been slow and reactive.

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PRSay

AUGUST 26, 2021

Board nominee position: Director, Southwest District. Name: Heide Harrell, M.A., Location: Little Rock, Ark. Current job title: Director of Marketing & Business Development at Rose Law Firm. Alma mater: UA Little Rock, Master of Arts in Applied Communication Studies. Years a PRSA member: 15.

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PRSay

FEBRUARY 24, 2017

It’s also a skill the communications team at Southwest Airlines has mastered. That’s why communications teams and the executives they report to often just scan the metrics without fully understanding them.The solution is to “socialize” the data, says Southwest Airlines senior communications specialist Cindy Villafranca.

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PRSay

NOVEMBER 23, 2021

He is the immediate past-chair of the PRSA Southwest District, a three-time ICON speaker, a proud husband and father of two sons, an airline dork and a long-suffering Kansas City Royals fan. “Lion King,” 4. Little Mermaid,” 5. Toy Story”. Wilson is a senior public relations educator at Wichita State University in Kansas.

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HMA Public Relations

AUGUST 21, 2018

Last Friday, team members from HMA Public Relations volunteered at Southwest Human Development, stuffing backpacks for children for the upcoming school year. Our first step was […]. The post The Power of Workplace Volunteerism appeared first on HMA Public Relations.

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The Stalwart Blog

DECEMBER 24, 2019

I mentioned in a previous video blog that I thought Boeing would get out of this 737 MAX 8 crisis okay because they received endorsements from American Airlines and Southwest Airlines. So goes the top dog. Both companies stated they intended to continue flying the aircraft.

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Cision

OCTOBER 8, 2015

The brands we showcase in this Social Business Journal are: Dell, Humana, NASA, Southwest Airlines and Walmart. Download the free journal to achieve standout results with the hub and spoke model like Southwest Airlines! Following is a summary of the common themes across their social business journey. Storytelling.

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Doctor Spin

APRIL 17, 2023

Southwest Airlines. Southwest Airlines is known for its friendly and fun-loving flight attendants. Southwest Airlines employees celebrate passenger’s 104th birthday. Southwest Airlines employees celebrate passenger’s 104th birthday. 4 Ormont Blumberg, P. 2021, August 11). link] 3 Nordstrom, Inc.

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Stephen Waddington

OCTOBER 10, 2020

It was sponsored by the Institute of Public Relations and supported by Bristol-Myers Squibb, Chevron, Google, HP, Southwest Airlines and the University of Southern California.

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Deirdre Breakenridge

DECEMBER 5, 2017

She served as the chair for the Southwest District of PRSA in 2011. She has published research in the following journals: Journal of Mass Media Ethics, Public Relations Review, Journal of Communication Management and Journal of Advertising Education.

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Landis PR

JANUARY 5, 2023

Yet it can erode in a moment, such as it has for the airline Southwest – previously known for great customer service – cancelled 15,000 flights over Christmas. Public trust is perhaps your business’s most valuable commodity. It takes time to build, and it takes effort to maintain.

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Reputation Us

FEBRUARY 3, 2016

Southwest Airlines is a great, national example. Nearly everyone who has flown Southwest has a distinctive, fun and funny memory of flying on a Southwest flight. Nearly everyone who has flown Southwest has a distinctive, fun and funny memory of flying on a Southwest flight.

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PRSay

MAY 24, 2021

ProPublica says it also plans to add two new regional hubs: one based in Atlanta, to cover the South, including North Carolina, South Carolina, Georgia, Alabama and Tennessee; and another, based in Phoenix, to cover the Southwest, including New Mexico, Nevada, Arizona, Utah and possibly Colorado.

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HMA Public Relations

NOVEMBER 13, 2017

Today's #MediaMonday blog post features Brenna Goth and her recent transition from reporter for AZ Central to Southwest Correspondent for Bloomberg BNA. Click below for more]. The post #MediaMonday: Brenna Goth appeared first on HMA Public Relations.

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Communications Conversations

OCTOBER 22, 2014

Organization: Southwest Airlines. Gary Kelly, CEO of Southwest Airlines was one of them. I expect we will see more in the months ahead as leaders repurpose content from other longer-form channels to LinkedIn (don’t scoff–it’s more common than you might think already). Executive: Gary Kelly.

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PRSay

OCTOBER 17, 2022

in the southwest part of the state that includes the Gulf Coast city of Naples, Trish Robertson, APR, is using every communications tool at her disposal to help restore voters’ trust. With the Nov. In Collier County, Fla.,

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Flack's Revenge

MARCH 23, 2015

Last week, much attention turned to South by Southwest (SxSW). The press swarm around the big tech events, and it seems you can’t escape the related din during show time. It was hard to get attention for clients in mobile and telecom who were not at Mobile World Congress a couple of weeks ago.

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NewsWhip

NOVEMBER 2, 2021

Although Delta Air Lines and United Airlines generated their share of buzz for their policies, they paled in comparison to Southwest, which also contended with a rumor about operational challenges becoming conflated with its vaccine policy.

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Sword and the Script

AUGUST 20, 2019

Southwest Airlines has an amazing track record of how they treat their employees and how they can directly attribute those efforts to an increasing bottom line even while in an industry in decline. HR and internal communication teams should align on the ethos of the company and how those are brought to life daily.

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PRSay

SEPTEMBER 9, 2019

Moderated by Jennifer Cho , executive vice president at Weber Shandwick Southwest, and hosted by PRSA Dallas , the panelists discussed a variety of topics ranging from self-advocacy, promoting inclusiveness in the workplace and advice on advancing your career.

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Bianchi Biz Blog

OCTOBER 9, 2023

During my college years I contributed stories to the student newspaper and interned at a couple local news outlets in southwest Ohio before graduating with my bachelor’s in English-Journalism in 2005. I decided to pursue a career in journalism toward the end of my freshman year at Miami University in Oxford, Ohio.

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Cision

APRIL 2, 2015

Southwest Airlines excels at creating triggers. Has a brand ever surprised you in such a kooky way that you just had to tell someone. You were the target of trigger marketing, which can come in the form of ads, branded content and live events.

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PR Matters

MAY 27, 2014

Alternatively, consider the behaviour – the actions, communications and customer service – of successful companies, such as Ben & Jerry’s , innocent drinks , Dove and Southwest Airlines. The one thing they have in common abundance is that they’re all genuinely friendly and their words and actions reflect this.

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Buzzstream

FEBRUARY 6, 2020

To find out, we used a combination of Southwest flight data (to see where people were traveling most) as well as TripAdvisor’s ratings for the top attractions in those cities to determine the best destinations. [WELL-KNOWN BRAND OPINION]. We at SummerVacations.com have compiled a list of our all-time favorite summer destinations.

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Mark My Words

AUGUST 15, 2022

The show, starting next Wednesday deals with my fantastical journey from a meat and pastry factory in Southwest England to a career in publicity that transported me to the trailblazing underworld of fringe arts, and on to the West End, Hollywood and into the world of brands and boardrooms.

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